Enterprise Mobility reviews

upon hire I was told the hours were 8am-6pm with an hour for lunch. 99% of the time I worked 7 or 7:30 AM until 6:30 or 7pm, some days later and on busy days I was sometimes unable to take lunch breaks at all often short staffed difficult process for requesting time off If someone was off at a branch in your area and your area was not fully staffed, you're very unlikely to get that day off, too, because you will have to cover for someone else Denied internal movement on multiple occasions due to short staffing, though I was given management responsibilities at entry pay, because of short staffing You take work home with you. I would receive calls and texts from management well after hours regarding the next day or other various issues. Very little work-life balance. Sometimes you have to call customers from your personal phone on pickups- yes I have received calls and texts from them after transactions- both business related and... less appropriate. It makes for a very uncomfortable situation. Upper management rarely has your back in customer disputes. Writing claims on damaged cars is almost always a negative situation.

• Get ready for the grind. Expect 49+ hours a week (minimum) and having to work weekends. This makes it hard to have a work life balance. • Customers aren't coming in for tea or to enjoy a hot meal. They come in because they got in an accident, had to take time out of their day to bring their personal car to the shop, and don't understand that rental cars don't grow on trees so there might be a wait. So get ready for some "interesting" customer service experiences. • You will have to clean a car in a suite once in a while, but just don't buy ultra expensive clothing and you'll be fine. • If you want to hit six figures, expect to put in at least five years with the company.