Entrata reviews

3.6

65% would recommend to a friend

(720 total reviews)
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Adam Edmunds

62% approve of CEO

67% positive business outlook

Entrata has an employee rating of 3.6 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrata employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

720 reviews
2.0
Feb 2, 2018

Customer support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free all-you-can-drink soda is available while you are working.

Cons

It is a call center so if you don’t like talking on the phone and dealing with angry customers then this isn’t the job for you.

3.0
Feb 1, 2018

Still So Much Room For Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Constant dynamic product changes * Hard working individuals in various departments who go above and beyond for their departments * Company growth has been immense over the last half decade * Internal marketing works very hard to provide employees with snacks, values material, and a sense of pride for their employment * Lots of growth from within (start in Support and get out of Support ASAP, or become a CSM and be part of the club)

Cons

* Unable to maintain a stable product * Delivering promises to clients without working together with other departments and product to ensure that those are fulfilled * People in upper-level director/management positions who have little to no reason to be in their positions (very smart people but not management material) * Personal life of CEO becomes gossip around the office (hard to avoid when hired employees are those he dated or personal actions are done in the office) * Confidential information is not kept confidential, whether it's sexual harassment that happened around the office in the past, THE lawsuit, competitor information, or other employee specific details that others shouldn't know * Growing pains - company can't keep up with its growth and size

2.0
Jan 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Company is financially stable and doesn't need to worry about money at every turn. Good efforts in many areas. Opportunity to learn and grow to advance your skills. Hit or miss depending upon the department you work in. Great building to work in.

Cons

Full of leaders who destroy. The leaders share the minimum information that they can get away with. Use their power thoughtlessly. Use pressure, fear, and hierarchy to motivate. Only focus on results. Tolerate poor behavior if results are okay. Move on from wins and interrogate failures. Only make goals harder once set. Only talk about accountability and never responsibility. They are frightened by losing power. They are political. Values are feigned.

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Entrata Response
8y
We will be sure to share this feedback with our human resources department and leadership team. They take this feedback very seriously and will carefully review the information provided. If you would like to discuss this issue further, we encourage you to reach out to our HR team directly at hr@entrata.com.
Viewing 541 - 543 of 720 Reviews

Glassdoor has 725 Entrata reviews submitted anonymously by Entrata employees. Read employee reviews and ratings on Glassdoor to decide if Entrata is right for you.