Entrata reviews

3.6

65% would recommend to a friend

(720 total reviews)
avatar

Adam Edmunds

62% approve of CEO

67% positive business outlook

Entrata has an employee rating of 3.6 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrata employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

720 reviews
4.0
Mar 31, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great team culture - Collaborative Environment - Managers care a lot about their employees - Fast paced environment with a lot of excitement about the future

Cons

- Not a whole lot of career advancement opportunities - Pay is not consistent across team members - Success is difficult to gauge and tends to be subjective

1.0
Mar 28, 2024

Do not work here

Recommend
CEO approval
Business Outlook

Pros

It use to be a good company but once they changed their values it went down hill fast. About the only good thing was you work from home so you save on gas and you can work in your jammies

Cons

Everything. When they decided to increase the starting wage they fired their top agents because they don't want to increase their pay. You never know what your schedule will be cause it changes every 3 months and you better kiss butt if you want to get enough hours to even keep insurance if you were lucky enough to get it in the first place. The higher ups will lie to your face and say how they value you and that you are important to them but then fire you when you are a top agent with outstanding stats that are higher than they expect. They hire people into management that should not be there because they are not capped out on pay as an agent cause if you are capped you are "over qualified" only because they can't cut your pay to take a "promotion". If you are really in need of a job you are better off flipping burgers where you will make more money. For the amount the company pays it is not worth all the crap you have to put up with from the callers let alone from the "management of this company."

5.0
Mar 26, 2024

Love working for Entrata

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with the company for less than a year, but in my time so far, I have felt like I have had great opportunity and consideration working for this company. I have worked at startups in the multifamily tech industry and it can be scary in general with economic uncertainties so I feel so grateful to be with Entrata. My entire team is very good at what they do and my manager specifically is a great leader. I've worked with a lot of people and even managers in past jobs who have not shared this level of competence, initiative and ingenuity, but I can truly say everyone on my team possesses all these strengths. I never feel micro-managed. I know others who have had somewhat of a different experience however, so I can't speak for every department or team.

Cons

I can't think of many, but if I had one thing it would be that when I transitioned to this company, the onboarding and getting up to speed with the resources to really understand everything I was diving into and the entire platform felt very hands-off, fragmented, and slightly unorganized. I think they are working on this but in general, I think there is room for onboarding and hiring teams to create a more clear onboarding pathway. I also sense somewhat of a segregation between middle and upper management but this could also just be my experience coming from smaller companies.

Viewing 151 - 153 of 720 Reviews

Glassdoor has 725 Entrata reviews submitted anonymously by Entrata employees. Read employee reviews and ratings on Glassdoor to decide if Entrata is right for you.