Epic Program Manager/Implementation Consultant reviews

3.3

59% would recommend to a friend

(359 total reviews)
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Judith R. Faulkner

95% approve of CEO

76% positive business outlook

Program Manager/Implementation Consultant employees have rated Epic with 3.3 out of 5 stars, based on 359 company reviews on Glassdoor. This indicates that most Program Manager/Implementation Consultant professionals have a good working experience there. Epic is rated in line with the average (within 1 standard deviation) by Program Manager/Implementation Consultant professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

359 reviews
1.0
May 11, 2011
Recommend
CEO approval
Business Outlook

Pros

-Decent pay for right out of college -A nice office complex (that you will never get to enjoy) -A decent benefits package -A chance to take on a lot of responsibility -Retain airline miles and hotel points -Nice cafeteria (that you will rarely eat in) -If you can land a position as a developer, writer, or QA, you may have a better experience than Implementation or Technical Service staff.

Cons

-No work/life balance. In Epic's eyes you can always work more. I average 75 hours a week. My cousin who is a MD resident works less than I do. -No rhyme or reason to promotions. -Middle management does not exist. Your Team Lead will be on 4 customers and will not have time to manage you effectively -Middle managers are inexperienced. My current team lead is 22. -Internal communication of knowledge is lacking and processes for researching issues make no sense. -No real project management unless you advance to the role of IC or higher. -High turnover. People quit every day and armies of recent grads are hired to replace them -Implementations are sloppy affairs. Processes need to be retooled and more structure needs to be incorporated into the project management

1.0
Apr 26, 2011
Recommend
CEO approval
Business Outlook

Pros

The Pros only apply to fresh grads: 1) They hire ANY major. So if you're a music major looking for an industry break, this is the place to apply to 2) Average to above average starting salary for fresh grads (Not so for those with work experience) 3) University type environment and peer group. The first month or so is classes, exams etc. It would be like you never left college. 4) The art, decor etc., if that's your thing

Cons

Most of the cons of working here have been highlighted pretty well in previous reviews (Poor work-life balance, no growth etc.) and I agree that all of them exist. I want to highlight a few points for people with post-grad degrees and/or industry experience. 1) This is NOT a project management position. You are more accurately an implementer who installs and configures the Epic software for a client. You will not learn management skills here, only how to work on a database coded in an ancient software language. It's entry level IT work 2) The salary is capped at a certain level and the upper end does not compare with the average salary for project managers or MBA's 3) If you have an advanced degree and/or have healthcare or other industry experience, I would advise you to reconsider taking up this position unless you are in desperate need of employment. Your co-hires will be newly minted college grads with little or no perspective on work or anything related to healthcare. Not to mention your boss (Team lead) will be someone with a year or two of (total) work experience. 4) There is no formal growth path. A majority of new hires work here en-route to grad school/JD/MD. So this may not be a problem for them, but it can be for someone who wants to carve out a career 5) There is a non-compete which will further hamper your industry exit options 6) People talk about the 'smart' co-workers they met here. In my opinion I think the intelligence level was strictly average to above average (for project managers/implementers). I would recommend this place to you if you are graduating from college and need a few years to work out what you want to eventually do with your life. For someone with perspective, work experience/advanced degree or ambition, this place will just not cut it.

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