Epic reviews

3.3

52% would recommend to a friend

(6,058 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,058 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
May 11, 2011
Recommend
CEO approval
Business Outlook

Pros

-Decent pay for right out of college -A nice office complex (that you will never get to enjoy) -A decent benefits package -A chance to take on a lot of responsibility -Retain airline miles and hotel points -Nice cafeteria (that you will rarely eat in) -If you can land a position as a developer, writer, or QA, you may have a better experience than Implementation or Technical Service staff.

Cons

-No work/life balance. In Epic's eyes you can always work more. I average 75 hours a week. My cousin who is a MD resident works less than I do. -No rhyme or reason to promotions. -Middle management does not exist. Your Team Lead will be on 4 customers and will not have time to manage you effectively -Middle managers are inexperienced. My current team lead is 22. -Internal communication of knowledge is lacking and processes for researching issues make no sense. -No real project management unless you advance to the role of IC or higher. -High turnover. People quit every day and armies of recent grads are hired to replace them -Implementations are sloppy affairs. Processes need to be retooled and more structure needs to be incorporated into the project management

1.0
Feb 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Free Juice and milk. Health care industry may have a bright future.

Cons

No personal life. working over 60 hours a week to meet the deadline. No one really appreciate your hard work. Team lead has bad time management over big projects as a team - he/she will ask you to finish a project in one week even though it should take 1 month. No time to do good design (or even think) - so endless bugs coming out of the released development and then you spend more time to fix those bugs (they call QA notes). Not too much about your programming skills but about "different workflow" in clinical world. You need to remember lots of "system settings" before actually coding. M and VB are bad languages in 21st century. You work here for 1 year and quit or work here for 10 years because your working experience only valuable inside this company. The company culture doesn't encourage employees to tell the truth - even you feel lots of pressure and too much work to do, keep it to yourself because your team lead won't care and people around won't complain about this.

1.0
Oct 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Salary is fine for college graduates. Office building looks nice.

Cons

First, no balance between life and work. Your life is 100% up to your team lead. My team lead is not good at communicating with team members. He always pushed people to work, never motivated people, and sometimes demanded me to overwork until 9:00 pm twice a week. He does not care about people actually. Very very bad management style. Secondly, training is not sufficient to support my work. As a reporting engineer, I need to use Crystal Reports to design reporting templates. However, I did not receive Crystal Report and SQL training. My team lead and a lady on my team gave me many projects which I had no idea how to work with and I am told that I should figure out myself from company's web site and teach myself everything with very limited amount of time. I have to say, the work environment is not supportive. Thirdly, limited space for promotion & job is very boring because employees will never given diverse responsibilities. If you are a software developer, everyday you program, code, debug, QA, and make documentation. If you are a project manager, you travel extensively to implement software. That's all. Fourthly, the location is bad. Verona is not suitable for young professionals to live and work. Epic seems the only big company in greater Madison area. To sum up, I strong recommend people do not work for Epic System if they have other options. If Epic is the only company that give you the offer, you can take it but should remain a proactive job hunter to find other opportunities from Day 1. The turnover rate in Epic is very very high, so it can be a strong evidence to prove the information I provide here is correct. Good luck!

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