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      Epic

      Engaged Employer

      Epic reviews

      3.3

      52% would recommend to a friend

      (6,055 total reviews)
      avatar

      Judith R. Faulkner

      69% approve of CEO

      75% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Diversity & inclusion

      3.2

      Culture & values

      2.9

      Senior management

      2.3

      Work/Life balance

      Epic has an employee rating of 3.3 out of 5 stars, based on 6,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Jun 28, 2016

      Technical Services

      Technical services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great first job. You learn a lot very fast because you are given responsibility very quickly. I found lots of opportunities to work on many different projects and was able to hone customer service skills very quickly. You work with many talented people who really are motivated to do the right thing to help the customer no mater what it takes, and that includes helping you out.

      Cons

      High work load. It does ebb and flow but I found often the high was high for too long with a very short low period. 6 month mark is very stressful, but if you can make it thorough that it gets much better.

      4.0
      Dec 17, 2012

      Unique positives, common negatives

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can choose your own growth path, so long as you know what you like, what you're good at, and what the company needs. The salary and benefits are enough to live a nice, normal life. The people are generally very smart and diverse; you must have an open ear though. It is a private company that will never go public; it is clear the responsibility is and will always be to the customers. The company strives to keep a strategic lead (e.g. government regulations, national and international certifications, and product rankings). The open door policy is nice, allowing for normal things like appointments, deliveries, voting, etcetera. The covered parking is nice so long as you arrive early. The food options are diverse and cheap.

      Cons

      There is no free time built into the workplan to tackle fun, innovative things - you must do this on your own time. That also means there is no buffer for managing escalations, which happen in healthcare. You will never be told how many hours to work; instead you are given enough projects to keep you feeling overworked. There are a lot of "black boxes" around wages and bonuses; it's very unclear your own rank and how to improve. Team Leads are neither well-trained nor experienced managers, which means middle management is woefully inconsistent. You will never ever become a TL (manager) if you weren't offered between months 10 and 30. The company will grow when the right opportunities arise, regardless of whether there is adequate staff, and you will be expected to pick up the proverbial slack. Customizations are on a massive decline, turning a previous "hill to stand on" something more of a pain point for customers to think their vendor has become just another big gorilla. Leaving campus (e.g. lunch, appt) requires a minimum half-hour.

      Viewing 5893 - 5895 of 6,055 Reviews
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      Glassdoor has 6,331 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.