Epic reviews

3.3

53% would recommend to a friend

(2,113 total reviews)
avatar

Judith R. Faulkner

70% approve of CEO

76% positive business outlook

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews
2.0
Sep 10, 2012
Recommend
CEO approval
Business Outlook

Pros

- Good pay right out of college - Beautiful campus - Good, inexpensive dining options - You get lots of responsibilities early on - Decent training - You feel like you are making a difference at times - Smart, helpful co-workers - Decent benefits

Cons

- Long hours. There is a sense of competition at Epic on who can get to work earliest and stay latest. There is no work-life balance. - No career advancement opportunities. You basically start in one role and can never advance from there. - Bad management. Your team is likely to be a 22-year old that knows nothing about managing people on a team but will force you to do useless team building and work plan related stuff. - Even if you are performing well, one negative review from a customer or co-worker can basically put you in a negative light with your team lead and it is extremely difficult to get out of that situation. - Ancient technology. You will work with VB6 (not even supported by Microsoft anymore) and Cache (obscure language useful only at Epic), which will extremely limit your job opportunities after you leave Epic. -Non-compete clause. After leaving Epic, you will have to wait out a one-year non-compete clause, meaning you can't work for any of Epic's customers or competitors for a full year. - You will be given so much work that you will work 60 hours a week but still feel like that is not enough. Then your TL will “ask” you to take on a project or lead a workgroup, at which point you have to say yes, or else s/he will ask you at the next meeting to take on a different, even more time-consuming, project. When you take on this project and don’t break, s/he will ask you to take on another project or customer, until eventually you can’t handle it and start getting negative reviews for being “slow” or “unresponsive”. - Unfair practices. I know someone who got fired over an incident, but when another person did almost the EXACT same thing, she was barely warned. - Too many unnecessary processes. You will have to deal with many unnecessary processes that you didn't even know existed, which can make you miss deadlines. - Frequently asked to work nights and weekends. This is especially true for weekends, because hospitals like to "go live" on Epic on the weekends since there is less user traffic. You will be asked to support these "go-lives" every month or so, so be prepared to work at least one weekend a month. - No recognition. The only way to know you're doing well at Epic is the amount of work your TL is assigning you. If you get a fifth customer, you're probably doing something right. If you get assigned as a "guru" to maintain documentation for multiple new functionalities, at least you know you're doing well enough to get assigned all these new tasks. That's the only recognition you'll get for doing good work--more work! - It's in Wisconsin. If you're from the West or East coast or from a big city (I am), then you may find Wisconsin less than exciting. - You can't keep your matching 401k until you work for Epic at least 3 years, but rarely does an employee reach 3 years. Even then, you only get to keep 25% of the match. - You can't cash in your sick days when you leave Epic unless you have accumulated over 60 something days (which means about 12 years at Epic if you don't ever get sick). - High turnover rate. Epic fires employees left and right, and people burn out very quickly, so expect to keep getting new people that barely know anything on your team. - "Technical Services" role is basically tech support--users will call in with questions and you will just troubleshoot either on the phone or through email all day, every day, all week, every week, all year, every year. If this is your type of thing, then I guess it could be a pro, but Epic sells the position as so much more that it is disappointing to find yourself on the phone all day with incompetent users day in and day out. - They will not pay for your education. Don't expect Epic to be company to pay for your MBA or Masters in software engineering. They just want to work you to death and don't care how your progress in your career or personal development.

5.0
Aug 30, 2012
Recommend
CEO approval
Business Outlook

Pros

-Amazing people. Everyone who leaves says that they will miss the people because they have the most amazing work ethic, nice personalities, and are extremely smart. - Anonymity. I've been able to find a project and say "This bugs me, I'll fix it" so many times since I started here. I'm literally responsible for everything that I want to be responsible for. - Great salary, especially for a first job out of college - As I work here longer, the project management gets easier and my workload decreases. - I've seen so many great places with all the travel. From Amsterdam to Hawaii and everywhere in the US between them. I was able to add on personal travel to many trips and I've taken trips home to my parents place since I had a customer there

Cons

- Most people talk about the hours, but it is what you make it. No one is ever going to stop you from working more hours, so it's up to you to figure it out. Once you figure out what you have to accomplish by the end of the day and what can wait, you'll be fine. - Things change very rapidly (they have to). As soon as we put a new implementation process into place we change it based on someone's idea, rather than piloting, or letting processes that aren't broken be.

1.0
Aug 30, 2012
Recommend
CEO approval
Business Outlook

Pros

They have great food and a beautiful campus, and the coworkers generally all got along

Cons

The management is inept, hiring their friends instead of people who really understand what it's like to work. The salary is great, which I guess they use as leverage to make people work longer hours -- and, as those they hire are typically new to working real jobs, we do. One of my coworkers actually brought a sleeping bag (but didn't use it) and worked 24 hours straight -- I came to his manager as a warning, who told me he would talk to him...When he did, he congratulated him. The work-life balance is non-existent -- they expect Epic to be your life. With good people and good food, it's hard not to -- but I think it's unhealthy for a job like this to be your life. Also taking advantage of the salaried employees, they expect them to take on more than their job title. They encourage "creativity" but what they really want is for you to give your whole mind, body and soul to the company. I love Judy, the CEO: she does this, and it makes sense. But it doesn't make sense for the people just starting to be under so much pressure.

Viewing 2098 - 2100 of 2,113 Reviews

Glassdoor has 6,362 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.