Is Epsilon a good company to work for as a Associate Client Support Engineer?

Associate Client Support Engineer professionals working at Epsilon have rated their employer with 3.3 out of 5 stars in 56 Glassdoor reviews. This is a lower than average score with the overall rating of Epsilon employees being 3.6 out of 5 stars. Search open Associate Client Support Engineer Jobs at Epsilon now and start preparing for your job interview by browsing frequently asked Associate Client Support Engineer interview questions at Epsilon .

Does Epsilon pay Associate Client Support Engineer employees well?

Associate Client Support Engineer professionals rate their compensation and benefits at Epsilon with 3.3 out of 5 stars based on 56 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Associate Client Support Engineer salaries at Epsilon.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (101) , Business Systems Analyst (98) , Software Engineer (83) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Business Analyst (26) , Associate Software Engineer (25) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 479 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 255 reviews)); "Benefits are good" ((in 183 reviews)); "good work culture and team" ((in 133 reviews)); "flexible timings and work from home if required" ((in 109 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 130 reviews)); "Low pay for skill set and abilities." ((in 100 reviews)); "Low salary and slow to promote employees" ((in 91 reviews)); "Bad managers continue to be rewarded." ((in 76 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 62 reviews))

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Epsilon Associate Client Support Engineer reviews

Item: Epsilon
Rating: 2
Author: Account Manager

3.3

63% would recommend to a friend

(56 total reviews)

Sean Reardon

100% approve of CEO

55% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Culture & values

3.5

Work/Life balance

3.4

Diversity & inclusion

3.4

Senior management

3.3

Compensation and benefits

Associate Client Support Engineer employees have rated Epsilon with 3.3 out of 5 stars, based on 56 company reviews on Glassdoor. This indicates that most Associate Client Support Engineer professionals have a good working experience there. Epsilon is rated in line with the average (within 1 standard deviation) by Associate Client Support Engineer professionals compared to other employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

56 reviews

2.0

Sep 19, 2011

Black Hole

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

--Very good overall benefits package compared to other companies --Work from home flexibility and autonomy around work schedules

Cons

--Single biggest problem: Not a client centric culture rather a bunch individuals, not teams, in which everyone says 'I can't help you with that, it's not my responsibility' --Invisible leadership presence in New York office --No opportunity for face time with senior management equals no chance of promotion --If you don't know how to play the political game there is no chance of promotion --Technical Project managers who aren't project managers, nor are technical. --Very junior staff in line manager roles who are in way over their heads.

Epsilon Response

Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

2.0

Jan 6, 2011

Interesting, a learning experience, yet frustrating

Account manager

Recommend

CEO approval

Business Outlook

Pros

It is a professional company - you will, for example, get your computer, phone and other equipment within a few days of joining. The benefits are excellent, including death in service, health and pension. The people are lovely - not a single person I dislike

Cons

Promotion opportunities are dire. The cost cutting in these hard times, whilst ostensibly understandable, is incredibly demotivating. They expect long hours and huge commitment, with little reward. People are not appreciated for what they do.

Viewing 55 - 56 of 56 Reviews

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Epsilon Associate Client Support Engineer reviews

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Black Hole

Interesting, a learning experience, yet frustrating

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