Is Epsilon a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at Epsilon have rated their employer with 3.3 out of 5 stars in 56 Glassdoor reviews. This is a lower than average score with the overall rating of Epsilon employees being 3.6 out of 5 stars. Search open Client Support Analyst Jobs at Epsilon now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at Epsilon .

Does Epsilon pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at Epsilon with 3.3 out of 5 stars based on 56 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at Epsilon.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (103) , Business Systems Analyst (98) , Software Engineer (84) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (29) , Senior Data Analyst (27) , Associate Software Engineer (26) , Business Analyst (26) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 489 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 261 reviews)); "Good benefits and a stable company." ((in 186 reviews)); "good work culture and team" ((in 141 reviews)); "Epsilon has good policies on flexible work from home and remote work options." ((in 114 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 128 reviews)); "Low pay and very little base raises" ((in 97 reviews)); "Low salary and hard to get promotion" ((in 90 reviews)); "Bad managers continue to be rewarded." ((in 78 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 67 reviews))

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Epsilon

Epsilon Client Support Analyst reviews

3.3

60% would recommend to a friend

(56 total reviews)

Sean Reardon

100% approve of CEO

59% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Culture & values

3.5

Work/Life balance

3.4

Diversity & inclusion

3.3

Senior management

3.3

Compensation and benefits

Client Support Analyst employees have rated Epsilon with 3.3 out of 5 stars, based on 56 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. Epsilon is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

56 reviews

5.0

Jan 17, 2024

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

amazing company culture! positive. love the people.

Cons

gets a bit repetitive over time. bonuses are wack.

4.0

Jul 21, 2023

Flexible

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

great work-life balance interesting products some great staff

Cons

I think your experience culture-wise depends on your teams. some leadership styles lend to great collaboration while others do not.

4.0

Jun 14, 2023

good place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

good promotion cycles and fun environment

Cons

senior leadership lacks insight into big issues

Viewing 13 - 15 of 56 Reviews

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Business Systems Analyst

Business Systems Analyst

Business Systems Analyst

Financial Systems Analyst

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Epsilon Client Support Analyst reviews

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Account Manager

Flexible

good place to work

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