Is Epsilon a good company to work for?

Epsilon has an overall rating of 3.6 out of 5, based on over 3,643 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 69% of employees would recommend working at Epsilon to a friend and 57% have a positive outlook for the business. The best reviews about Epsilon have been left by employees working as Associate Business Systems Analyst , Project Coordinator and Senior Database Developer .

Does Epsilon pay their employees well?

According to anonymously submitted Glassdoor reviews, Epsilon employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Epsilon. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Epsilon?

69% of Epsilon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Epsilon 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (103) , Business Systems Analyst (98) , Software Engineer (84) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (29) , Senior Data Analyst (27) , Associate Software Engineer (26) , Business Analyst (26) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 477 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 265 reviews)); "good benefits and 401K matching" ((in 198 reviews)); "good work culture and team" ((in 134 reviews)); "Flexible working hours and work from home opportunities" ((in 112 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 135 reviews)); "Low pay and very little base raises" ((in 97 reviews)); "Low salary and hard to get promotion" ((in 94 reviews)); "Bad managers continue to be rewarded." ((in 76 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 67 reviews))

What are employees saying about Epsilon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Epsilon layoffs and their outlook for job security at Epsilon in 2026.

What are the top reviewed Epsilon locations?

Chicago , Irving , Wakefield , Boston , Dallas , New York , West Chicago , San Francisco , San Diego , Westminster , Lafayette , Denver , Atlanta , Wilton , Cincinnati , Los Angeles , Blue Ash , Schaumburg , Detroit , Nashville , Westlake Village , Earth City , Southfield , Franklin , North Wales , Phoenix , Troy , Agoura Hills , Itasca , Arlington

Skip to content Skip to footer

Notifications

Epsilon

Epsilon reviews

3.6

69% would recommend to a friend

(501 total reviews)

Sean Reardon

56% approve of CEO

57% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity & inclusion

3.7

Culture & values

3.4

Career opportunities

3.2

Senior management

3.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

501 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Mar 2, 2015

Great benefits, great starter job. Not so great pay.

Associate business systems analyst

Recommend

CEO approval

Business Outlook

Pros

The benefits and 401K matching is fantastic. Also, health care coverage is an easy, inexpensive perk.

Cons

Pay is lower than the country and state averages.

4.0

Jan 31, 2015

Solid company

Senior business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Office culture is awesome. Folks here are bright, hardworking, and outgoing. Community service opportunities are often and many. Optional internal events offered throughout the year for employees to partake in. Epsilon offers 401k, health benefits packages (you may pick your own level), and paid time off.

Cons

Depending on the organization within this company you may have a hard time balancing work/life hours. Lots of long hours which may include nights and weekends. Salaries for many of the careers are below the national medium.

1.0

Dec 15, 2014

I work for a company that contracts through Epsilon (KPI Connect). One word: TERRIBLE

Agent

Recommend

CEO approval

Business Outlook

Pros

Use this company as a stepping stone to a another job for another call center position.

Cons

I don't know where to start. I start working for this company (KPI connect) as a temporary employee and been employed for over six months. Management is completely inept. I mean management only consists of one person and the lead. By my 3rd month working here you can tell the the manager is completely inexperienced and the new lead is extremely timid. This whole company is basic ran by Nurse Racheted (control freak) and her assistant. The majority of my co-workers are afraid to stand up to management. Also we get paid barely above minimum wage and they expect high quality calls! They QA us like crazy like we're getting paid $20 an hour.

Epsilon Response

Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

Viewing 439 - 441 of 501 Reviews

Jobs at Epsilon

Professional, Client Success

Media Delivery Associate

Product Design Researcher

Product Design Researcher

Senior Advisor, Client Engagement—Media and Audience Strategy

Epsilon reviews FAQs

Reviews Epsilon reviews

Epsilon

Epsilon reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Great benefits, great starter job. Not so great pay.

Solid company

I work for a company that contracts through Epsilon (KPI Connect). One word: TERRIBLE

Jobs at Epsilon

Epsilon reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Epsilon

Epsilon reviews FAQs