Epsilon reviews

3.6

68% would recommend to a friend

(3,362 total reviews)

Sean Reardon

54% approve of CEO

58% positive business outlook

Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are good Compensation is good The company does a very good job prioritizing work-life balance

Cons

The company claims to "pay for performance" but it is very difficult to get a raise, and even that seems to cap out at 3% if you really push Bonuses are also tied to performance, but individual performance might only net +5% while company performance could cut it in half. The company has claimed to have created an "individual contributor" track for advancement without having to go into people management, but there has been little information provided. Promotion beyond "Senior

avatar
Epsilon Response
7mo
Thank you for your review. Your insights will be shared with leadership as we work to improve.
1.0
Nov 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- Lots of good teams doing their best

Cons

- Leadership is overly deferential to clients and avoids pushing back, which creates pressure on teams, basically overpromise and underdeliver - Directors play favorites. This isn't healthy for the team when it's so obvious and creates an unfairness in the delegation of the work - Frequent restructuring every few months leads to instability and shifting priorities - Teams across channel leads and client services are not aligned, resulting in poor internal communication - Work is often assigned with unrealistic timelines and expectations due to people pleasing the client versus tracking actual hours of work - Layoffs seem to happen often without explanation, which shows that it was political - Salaries are below industry standards

2.0
Nov 3, 2025

Going Downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Hybrid schedule - Free drinks - Open office layout

Cons

- Disorganized management - No proper onboarding - Restructuring every few months

avatar
Epsilon Response
8mo
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
Viewing 478 - 480 of 3,362 Reviews

Glassdoor has 3,634 Epsilon reviews submitted anonymously by Epsilon employees. Read employee reviews and ratings on Glassdoor to decide if Epsilon is right for you.