Epsilon reviews

3.7

69% would recommend to a friend

(3,337 total reviews)

Sean Reardon

61% approve of CEO

59% positive business outlook

Epsilon has an employee rating of 3.7 out of 5 stars, based on 3,337 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Dec 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Great People who are motivated and determined to see the company succeed. Good stepping stone as far as a technology builder for your next job opportunity

Cons

Worst IT Sr. Management and SVP leadership I've seen in over 20yrs. The IT dept is metrics driven and all they care about is the bottom line. They preach work/life balance but secretly expect for you to be avail on your days off, PTO, and holidays plus be on-call. They could care less if you dropped dead at your cube they will still blame the employee.The management team makes promise to Sr leadership that cant be met which causes stress across the board. The turn over is like nothing I've ever seen. Most of the management team are non-technical so they have no clue of what they are doing and are under qualified and shouldn't be allowed to be in the position. HR see's no problem with the high turnover and merely blame the employee. The management team really doesnt' realize they are the problem not the solution. Ideas are being pitched and not listening too and 6-9 months later the leadership pitches the same idea as if it was there own when in fact the idea was proposed and somethings documented over a year ago.

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Epsilon Response
1y
Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.
2.0
Feb 22, 2023
Recommend
CEO approval
Business Outlook

Pros

- company has a decent reputation within industry - a lot of resources available to employees - company gives “days of rest” - lots of remote of flexibility

Cons

-Extremely high turnover. It got exhausting consistently training, and majority of them would end up leaving. They have the mentality if they hire a ton most likely a couple will stick around. -I’m sure this varies by team, but I experienced a lot of drama and gossip. (If someone made a mistake, or were struggling in area, it was always such a hot topic, it was very toxic.) - Unbalanced work loads. Everyone Id talk to either had nothing to do to the point they were struggling to stay busy OR had wayyyyyy too much on their plate and was extremely overwhelmed. -I’d consistently work 10+ hours a day to keep up. And when I’d log in late nights or weekends there were always multiple people online doing the same thing (like 11pm or later) - People would get promoted to management as incentive to stay, but a lot of them didn’t actually have the skills. So you end up with alot of bad managers. - Most managers are also extremely hands-off (which maybe some people like) but be prepared to be handed a bunch of work with no guidance. Most managers do monthly 1:1s and that’s the only interaction / instruction you’ll get… Overall found this company to be extremely chaotic and messy. Wouldn’t recommend. However I do think it can really vary by role and team.

1.0
Apr 4, 2018

Stagnant Workplace

Recommend
CEO approval
Business Outlook

Pros

Work from home policy, work-life balance, standard work, Recruiting HR is great

Cons

I was recruited by Epsilon HR, who were professional, friendly, and helpful. They made the company seem like it had a "start-up" culture where new grads/young workers could grow professionally. However, working for Epsilon was not what I expected from a Fortune 500 tech company. Epsilon is top heavy with a majority white, male executives that provide little support to their employees. If you "ruffle any feathers" or try to break the status quo with any new or innovative ideas, you are likely to be shut down. Epsilon wants all their workers to do what they are told and not think for themselves. They would prefer to let an employee’s skills go to waste than to utilize them; once they are beaten down by the corporate hammer, then they expect employees to conform and mold into another worker on a timesheet. Employees are essentially replaceable, under-valued, and complacent. When employees report instances of unprofessionalism or other issues to HR, team members resent and discourage those actions. When Epsilon does recognize the value of their employees, they will overwork them without equal compensation until you are working almost 80 hour weeks (all the while other employees are underutilized). While I learned some transferrable business skills, the culture and working environment that Epsilon breeds is toxic. Employees are willing to throw each other under the bus, whether it be to degrade one another (both within your team or company wide), steal ideas, or treat each other like children. Management continues to have this idea that employees must "put in their time” to get more opportunity rather than skill levels and competency. Now that I am working for a company that does value me and my skills as an employee, I have realized the extent my negativity while working at Epsilon. Beware - get out while you still can.

Viewing 22 - 24 of 3,337 Reviews

Glassdoor has 3,606 Epsilon reviews submitted anonymously by Epsilon employees. Read employee reviews and ratings on Glassdoor to decide if Epsilon is right for you.