Epsilon reviews

3.6

68% would recommend to a friend

(3,362 total reviews)

Sean Reardon

55% approve of CEO

59% positive business outlook

Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Oct 21, 2016

Not the worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff is great. Project management is very good.

Cons

Arcane big company attitudes towards pay. An employee has to get promoted to get a decent raise regardless of the person's actual performance. It might be OK for a new graduate to get some experience but otherwise it is just a couple of years of career stagnation.

avatar
Epsilon Response
9y
Epsilon strives to retain and attract top talent. As part of our performance-based culture we understand the importance of implementing programs that motivate our associates while making responsible reward decisions for the business. We’ve recently implemented new programs like flexible feedback, 30 in 30 check-ins and more to ensure we’re engaging and rewarding our associates more effectively.
3.0
Oct 16, 2016

Graphic designer

Recommend
CEO approval
Business Outlook

Pros

Benefits include Education incentive of 6000 per year, healthcare, pension and sports incentive. Work atmosphere is casual and friendly. Monthly evaluation with manager.

Cons

Salary is considered low compared to other technology companies. Companies structure is caothic. Projects lack on strategy. Workflow is not efficient and it takes too long to get porkects executed.

2.0
Oct 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, Dallas headquarters has a lot of nice amenities.

Cons

Big disconnect between senior management and everyone else. My boss was in Chicago. I was in Dallas. I was suddenly let go because my boss did not require his copywriters to maintain copy decks along side the digital art. I knew this was a flawed process but, I was not the Creative Director. One day I was asked to clean up a very complex, multi-layered, multi-versioned, InDesign file, because they were about to kick off a new printing of this direct mail piece and they wanted a clean file to start from. This was a file that I had originally designed but it had been reprinted many times and with all the production changes, overtime, it needed some typographical design help. While working with all the multiple layers and versions I managed to make it look nice but, I accidentally transposed one line of copy within an offer box on one version. I asked that the file be reviewed closely before the job kicked off (started). I had nothing to do with the file after kick off. All copy edits were handled in Chicago. After the direct mail piece was printed and mailed, my boss called me from Chicago and told me about an error on one of the many versions. I asked him how many times it went through copy editing/proofing. His response was: "Nine times but, if copy editing doesn't know what has been changed then, they can not proof it." When he said that, I realized what a flawed idea it was to NOT keep a copy deck consistent with with the art through the entire process. Not to mention there was an additional tenth opportunity to catch an error on a printer proof. As a result, I was blamed for the error. Management never even asked me what had happened and, within a week, I was fired. I was a Senior Art Director doing my job, not a Copywriter and not an Editor, and I was not the one who decided that Copywriters did not need to maintain copy decks. It was decided by senior management that it was my error without even having a conversation with me.

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Epsilon Response
1y
Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.
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Glassdoor has 3,634 Epsilon reviews submitted anonymously by Epsilon employees. Read employee reviews and ratings on Glassdoor to decide if Epsilon is right for you.