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      Epsilon

      Engaged Employer

      Epsilon reviews

      3.6

      68% would recommend to a friend

      (3,362 total reviews)

      Sean Reardon

      54% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      3.2

      Compensation and benefits

      Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      May 2, 2016

      Working atmosphere

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good to work in very friendly atmosphere.

      Cons

      To much of dependencies on the clients.

      avatar
      Epsilon Response
      10y
      Thank you for your review! We are so glad you feel the environment in here is friendly. It’s no secret that clients are a number one priority at Epsilon, and we also work hard to make sure our associates feel valued. If you aren’t happy with certain HR policies please know that there are some changes on the way that we think will be received positively. Stay tuned, near term. If your issues aren’t addressed then please talk to HR, if you haven't already. We appreciate the feedback you have given and will continue to make this our goal. --Human Resources Team
      2.0
      Apr 30, 2016

      HR - Lack of Training for IT Roles

      Database developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Located in Irving - good parking, good cafeteria, cubes are spacious

      Cons

      Training for your job is not a priority and there is a lot stress and turnaround as a result. As a database developer it took me over 5 months to get fully on-boarded in my role. With decent training, I could've been up to speed in my job role in 2 months or less. Training is part of HR and the training team is loaded with people who are not training professionals, especially IT training professionals. You realize this when you are speaking with them about training. You have HR people trying to wear the training hat. What training is offered is piecemeal at best. To learn the "Epsilon way of doing business" you can't just toss Lynda.com at the tech people.

      avatar
      Epsilon Response
      10y
      Thank you for your review. We are happy to hear that you like some of our perks. We are grateful for your feedback and detailed description of the issues you faced here at Epsilon. Your comments help us to better understand where we can focus efforts to make our training and onboarding even better. We do have a Learning and Development department which is comprised of four practice areas of experienced trainers: professional development, sales training and early career programs. We are also adding a fourth practice area of technical training and are currently looking to hiring a Director of Technical Training to help us bring more focus and attention to this kind of specialized training. Our goal is to help new associates get assimilated as quickly as possible with relevant training to do their jobs, and we hope that you will consider Epsilon again in the future. Thank you again! --Human Resources Team
      3.0
      Apr 25, 2016

      Account Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big data company specializing in email marketing. Has many big brands as clients.

      Cons

      They acquired a creative agency (Ryan Partnership) and they have forced this group to adhere to the very corporate culture and expectations of Epsilon, making it difficult to foster creative professionals and provide a path for career growth.

      avatar
      Epsilon Response
      10y
      Thank you for your review and feedback regarding the recent acquisition. It is helpful to get details regarding experiences with these situation so we can better understand how to handle the ongoing progress and future similar situations. We very much appreciate you giving us insight into this and encourage you to speak with your local HR team regarding any specific ideas you have about improving our process. We get better together, and thank for taking a first step and posting here. Please let this conversation continue so we make it a better place to work. Thanks again. --Human Resources Team
      Viewing 2890 - 2892 of 3,362 Reviews
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      ReviewsEpsilon reviews

      Glassdoor has 3,633 Epsilon reviews submitted anonymously by Epsilon employees. Read employee reviews and ratings on Glassdoor to decide if Epsilon is right for you.