Epson America reviews

3.6

60% would recommend to a friend

(294 total reviews)
avatar

Keith Kratzberg

51% approve of CEO

49% positive business outlook

Epson America has an employee rating of 3.6 out of 5 stars, based on 294 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epson America employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

294 reviews
3.0
Oct 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Innovative Work Environment: Epson is known for innovation, offering employees the chance to work with advanced technology, such as PrecisionCore, robotics, and eco-friendly products. This fosters an environment of continuous learning and growth. Career Development Opportunities: Epson invests in employee growth, offering training and development programs, which can help employees advance their skills and career prospects. Stable and Reputable Brand: As a globally recognized brand, Epson offers job stability and the advantage of working with an organization that holds a strong market presence, which can boost an employee’s professional profile. Focus on Sustainability: Epson’s commitment to environmental initiatives may resonate with employees who value corporate social responsibility, creating a sense of pride and purpose in their work. Good Work-Life Balance: Epson India often promotes a healthy work-life balance with flexible work policies and employee well-being programs, contributing to a positive work environment.

Cons

Limited Career Mobility in India: As a regional office, Epson India may have fewer leadership opportunities or paths for rapid advancement compared to the global headquarters, limiting growth for ambitious employees. Heavy Workload in Certain Roles: Employees in sales and customer service roles, especially in regions with high demand, may experience a heavy workload and stress, which can affect job satisfaction. Strict Policies on Third-Party Components: Since Epson has strict policies against the use of third-party components, employees working in service and support roles might face challenges in providing flexible solutions to cost-conscious customers. Limited Innovation in Certain Departments: While Epson is innovative overall, some departments might have slower innovation rates, leading to limited exposure for employees looking to work in a cutting-edge environment. Intense Competition: Working in a highly competitive market, employees in sales, marketing, and customer support may face significant pressure to meet targets and compete with other brands, impacting work stress levels.

avatar
Epson America Response
1y
Thank you for your candid and through review. We will be sure to pass your comments onto Epson's India division. In the meantime, if you'd like your review to post in your region, please use the following link: https://www.glassdoor.com/Reviews/Seiko-Epson-India-Reviews-EI_IE7429.0,11_IL.12,17_IN115.htm
3.0
Oct 24, 2024
Recommend
CEO approval
Business Outlook

Pros

I had the pleasure of working at Epson America for over 10 years in an administrative position, and I confidently say that it's a great company to be a part of, or was many years ago. The culture is welcoming, and I built strong relationships with many colleagues along the way. Epson has invested significantly in its facilities, including the free EV charging stations for the large amount of Teslas in the parking lot, the Epson Cafe with a delicious and affordable menu. It's a lovely environment to work in.

Cons

Unfortunately, it's important to note that opportunities for career advancement can be limited. If you're looking to move up or earn more, you might as well find yourself another job. Epson primarily recruits externally for higher-level positions, often requiring advanced degrees. This can make growth challenging for those who have dedicated many years to the company. One of the most concerning trends right now is the large amount of layoffs predominantly to long-term employees particularly older staff members. It seems there's a preference for younger talent. They run you very lean so you are mostly overwhelmed with work.

avatar
Epson America Response
1y
Thank you for your thoughtful and extensive review. We are glad to hear that you had such a love for the company culture and built such great relationships while apart of the Epson family. Epson values its workforce and invests heavily in career development through mentoring, training, and networking opportunities. While the pace of career advancement may vary, the company's long-term employee tenure indicates the success of these investments. Best of luck in your future endeavors!
3.0
Oct 24, 2024

Not what I signed up for

Recommend
CEO approval
Business Outlook

Pros

CoWorkers are amazing. I love the work I do. Discounts offered are great

Cons

Benefits and personnel reductions in 2024 People being hired in at a higher level than the employees already employed by Epson.

avatar
Epson America Response
1y
Thank you for taking the time to write a review about Epson America. It sound like you enjoy your work and working relationships, and that makes us happy that our continued work to promote a strong work-life balance is shining through. As for the recent changes in benefits and the organization, it's always a difficult decision when an organization has to change long-standing benefits and sometimes reduce the workforce to remain competitive. At Epson, neither of these changes where taken lightly but were unfortunately necessary for the health and prosperity of the Company in an uncertain economy. We wish you the best of luck in your future endeavors!
Viewing 43 - 45 of 294 Reviews

Glassdoor has 502 Epson America reviews submitted anonymously by Epson America employees. Read employee reviews and ratings on Glassdoor to decide if Epson America is right for you.