Equifax reviews

The people I work with are amazing. There is always someone willing to strategize when I am faced with a problem.

I like the actual job duties but for some people they may seem monotonous. They start you off as an outbound agent to verify we have the right email or fax number to fax them forms HR/Payroll/Management need to fill out. If you do get all that information, managements starts giving you different queues to work on: usually they suck because for some reason they're not getting the information or Equifax fax system misses the faxes. If you do well on that, you'll become an auditor: you review the forms. If anything is missing or wrong, you call the employer to let them to fix their mistake. If you meet your quota, you'll become an inbound agent and you definitely have to meet your quota to get promoted to Help Desk. That's the department where you troubleshoot what other agents can't. However you may get moved to Transcribed instead... if management thinks you don't cut it as an inbound agent.