Equifax reviews

3.9

76% would recommend to a friend

(3,412 total reviews)
avatar

Mark Begor

85% approve of CEO

64% positive business outlook

Equifax has an employee rating of 3.9 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equifax employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Dec 21, 2009

Company going through a lot of change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Changing business and sector. Has some dynamic leadership, as well as leading-edge technology applied to finance sector. Strong, traditional organization culture, that is starting to change and embrace new approaches.

Cons

Inconsistency of leadership caliber and in (some) management practices can lead to slow adoption of new approaches and perpetuate a culture of survival rather than a culture of performance.

2.0
Nov 21, 2009
Recommend
CEO approval
Business Outlook

Pros

It all depends on your manager, but as a company they do endorse work/life balance (teleworking, flex hours, generous vacation time). The have a huge profit margin, so the salaries are above average, and there's been many years with bonuses (not guaranteed however). Benefits are good, although medical is very expensive.

Cons

Too many to count. IT staff is in contant agony, constantly being laid off and under constant threat to be replaced by offshore. Huge strategic move to outsource almost everything in IT. The technology center where I work is 90% Indian contractors. They are heavy users of offshore companies like Infosys, Tata Consulting and GenPact. It's a hopeless situation for resident IT employees. There is no career path and zero training budget. I have never seen anyone actually promoted. When you change titles it's usually because your salary has gone over the high end of the salary grade and you are forced to move into the next level. No job change, just a slightly different title. IT is very silo'd, and most groups do not work well together because of power struggles and the feeling they need to protect themselves and prove their value or they'll end up laid off or replaced by offshore. All of this has created a very stressful environment. As soon as the economy improves, I believe there will be many leaving (so they say). Rick Smith is a good CEO, but the people he puts in charge of IT are not technology leaders, they are business people who just want a cheap technology unit regardless of the quality or morale of the employees.

2.0
Sep 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Fellow employees are great (for the most part) Very interesting industry to work in real desire to be an innovative company

Cons

Lack of senior leader understanding on how essentially fully outsourcing IT will impact long term ability to innovate and grow revenue. Tolerance for missed commitments is far worse now than with previous leadership Senior leaders allow themselves a level of extravagance that is laughable when you see the extent of the cost cutting that has gone on elsewhere. Total disconnection to the environment that the Equifax world off the exec floor are forced to work in.

Viewing 3397 - 3399 of 3,412 Reviews

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