I have never written a Glassdoor review. I’ve not felt the need because even the least favorable companies at which I have been employed have been decent places to work. Equifax Workforce Solutions, however, is a horse of a different color. This toxic dictatorship is unlike anything I have ever encountered and the impetus behind my writing. I feel compelled to warn job seekers before they make a ruinous employment decision. In this review, I will be very intentional about using “manager” in lieu of “leader” when referring to those with greatest positional power in this company, as no aspect of their conduct is remotely reminiscent of leadership. To be sure, the sentiments expressed here are not solely my own; I am giving voice to the many employed by this company who have conveyed shared perceptions and experiences.
While I often hope I have but temporarily drifted into a fictional realm to analyze a case of corporate dysfunction at its worst, it is unfortunately my daily reality. The senior management team is soulless and has absolutely no regard for employees. In this company, it doesn’t matter how you achieve results; it only matters that results are achieved. It is demoralizing to push so hard for nothing more than the prospect of quarterly financials that satisfy overly optimistic forecasts. Sure, Equifax is a business and must make money; however, the radical emphasis on revenue consumes nearly every meeting and conversation. Purpose statements and organizational values may exist on internal banners and the company’s intranet site but unless they relate to the myopic focus on revenue and transactions at any cost that is the President’s modus operandi, they are merely empty words.
On multiple occasions I have witnessed a high and mighty SVP ostracize employees in front of a group of their peers and belittle brilliant people to the point of them losing any measure of self-worth. These insecure bullies not only receive a pass; they advance in this company! The talent acquisition process is highly selective and because senior management lacks a moral compass, they are good at selling candidates a bag of goods far from the stodgy and abrasive reality they will experience as employees. It is truly disheartening to see the degree of despondency that begins to overcome highly capable and talented individuals during their first 90 days.
I have seen involuntary cuts on five separate occasions in the last 10 months, impacting multiple parts of the company, in spite of the business unit being the fastest growing of any under the Equifax umbrella. This often occurs with little or no subsequent communication on who was impacted, leaving employees discovering vacant desks with feelings of being left behind in the Rapture. Senior management loves to control the narrative, so they generally elect not to discuss staff reductions with anyone outside their inner circle. Transparency and open communication are not values the senior management team possess. If one finds himself on bad terms with one of these most erudite senior managers, a reason will be fabricated – even a reorg to communicate a “position elimination” – in order to exit said person.
Simply put, no one advances in this company unless they feed the ego of the autocratic tyrants at the helm. If you wish to sell your soul to the power-hungry, malevolent puppeteers in command, lose all feelings of humanity and self-respect, and become consumed with fear and paranoia about whether you are next on the chopping block (and the probability is high that you would be), you should look no further than Equifax Workforce Solutions as your employer of choice. For everyone else, RUN AWAY AS FAST AS YOU CAN! Your wellbeing and sense of dignity depend on it. No amount of money or desperation for a job can justify taking a position at this soulless and most dysfunctional organization. Choose. Anywhere. Else.
