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      Equifax

      Engaged Employer

      Equifax reviews

      3.9

      76% would recommend to a friend

      (642 total reviews)
      avatar

      Mark Begor

      86% approve of CEO

      65% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.9

      Compensation and benefits

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Senior management

      Ratings by demographic groups

      Reviews by job title

      642 reviews

      Reviews about "Compensation"

      Return to all reviews
      1.0
      Aug 3, 2018

      HR

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      salaries are good, some over paid for capability

      Cons

      very toxic environment, CHRO doesn't know what she is doing. But, she looks good!

      3.0
      Jun 29, 2018

      Verification of Employment Specialist

      Verification of employment specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like the actual job duties but for some people they may seem monotonous. They start you off as an outbound agent to verify we have the right email or fax number to fax them forms HR/Payroll/Management need to fill out. If you do get all that information, managements starts giving you different queues to work on: usually they suck because for some reason they're not getting the information or Equifax fax system misses the faxes. If you do well on that, you'll become an auditor: you review the forms. If anything is missing or wrong, you call the employer to let them to fix their mistake. If you meet your quota, you'll become an inbound agent and you definitely have to meet your quota to get promoted to Help Desk. That's the department where you troubleshoot what other agents can't. However you may get moved to Transcribed instead... if management thinks you don't cut it as an inbound agent.

      Cons

      LOW pay. It was $10 when i worked there and you had to wait 18 months before they hired you. Now it's $12 and 90 days. I know their supervisors got paid $14 and they did a ton. I honestly think they should pay supervisors at least $18 and the Verification of employment specialist $13.50 to start at least for all call volume they want them to meet. Another con: management doesn't care. They don't really try to get to know you or if you bring a complaint or idea on how to ease workflow they'll just say "uh huh uh huh. Ok thank you" and never address it.

      1.0
      Jun 1, 2018

      Highly toxic political environment

      Director of technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      Core product offerings are good.

      Cons

      It's Toxic. Your performance, confidence, and productivity decline, as you spend time here, just look at anybody who is here 4 yrs or more and you will know. The company has a culture of rewarding failure. People are rewarded for fixing the very issue they created. Mangement is a joke, all they care about is what next role they can get to have a job or how they can ride the next wave. Tema development, direction, morale or empowerment are alienated words.

      avatar
      Equifax Response
      7y
      Thanks for your feedback. We are sorry to hear that you didn’t have a great experience while you worked here. We believe in recognizing and rewarding strong contributions to the enterprise, so we have revamped the way we handle performance management and manager check-ins. We are also boosting our managerial training, ensuring that all our people managers are able to provide strong leadership, development, and direction to their people. Thanks again, and if you have further concerns or questions please reach out to feedbackefx@equifax.com.
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