Lack of opportunity for promotion. Current employees get low consideration for internal advancement. Bring in outsiders vs. rewarding capable professionals that already know how to work within the multi-layer structure of Equifax.
Too many layers of management that have no idea of the solutions complex sales cycles. Try to fit everyone into the same mold even though customers are not all the same and some have complex needs. Turning a professional sales environment into a call center, telling you who to call, how many times to call them, what time of day to call, what to say and how long a "sales" call must last to count for your MBO's. Senior sales leaders that are in placeholder positions and have never asked about the problems I face in my role. No understanding above first level manager of the challenges we face. Conscious shift of revenue to alternate channels and then blaming the reps for being under quota. Constant threat of performance improvement plans being put in place because you may have missed talk time yet meet your numbers for revenue. Performance evaluations that are skewed to limit merit pay increases. Horrible incentive plan that is paid 2 months after end of quarter.
Call center mentality has taken away from the professional image and made the job not fun.
