Equifax reviews

3.9

76% would recommend to a friend

(3,435 total reviews)
avatar

Mark Begor

86% approve of CEO

65% positive business outlook

Equifax has an employee rating of 3.9 out of 5 stars, based on 3,435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equifax employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Feb 1, 2018

Anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company 401k match and usually great team mates to work with

Cons

Equifax does not truly care about their employees. Most of senior leadership and are out for themselves not the employees. You would think being promoted would be easier in a mid-size to large company, but if you are not friends with certain members of the leadership team you will not be promoted. When jobs are posted most of the time the manager already has an idea of who they want to hire, but are required to have the role posted and the other half of the time the role never gets posted and the role is given to someone as a "promotion". Lastly, if you change roles within the company you pay almost always never reflects your job change. People at Equifax make 20-30K below their salaries, because they've been internally promoted. Imagine working with new colleagues who come off the street with the same job title as you making 20-30k more for the same job. It use to be a great place to work, but don't become complacent or you will not be happy.

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Equifax Response
7y
Thank you for your feedback. Our new CEO and the entire leadership team puts a major focus on ensuring we are recognizing and rewarding strong contributors to the business. We are also continually improving our career development and compensation methodologies to ensure we all are able to operate in a fair environment with an emphasis on meritocracy. Thank you again for your feedback, and please reach out to feedbackefx@equifax.com if you have further concerns.
4.0
Jan 30, 2018

Equifax is a great place to work

Recommend
CEO approval
Business Outlook

Pros

The work culture is very good allowing for maintaining work life balance for most of its employees, good facilities and innovative work opportunities allows employees to grow

Cons

Parking is a issue with growing company size. Which is a way is good but gets really difficult at times.

1.0
Jan 30, 2018

Dehumanizing experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can't think of a single thing.

Cons

This was a very strange, toxic work environment. Colleagues fell into one of two categories: the lifers and the new hires. Everyone was always seemingly busy, busy, busy doing things that made no sense but had "always been done that way". Innovation or suggestions for improvement are not welcome. The senior leaders are very cutthroat and political; everything is done to curry favor with the elites on the posh executive floor. Mid level managers all march in lock step; senior leadership is never challenged. The administrative staff is treated like second class citizens. There is a patronizing, chauvinistic air that permeates the whole place. Think "Mad Men" without the cool wardrobe. The senior leader in my group was a narcissistic tyrant who seemingly was more concerned about ensuring that he reaped the rewards of the multiple loyalty programs he had attained status in. He was adamant about staying at only the finest 4 or 5 star hotels around the globe and spent a lot of time complaining about less than palatial accommodations. He was not at all concerned about the expenses incurred; however, he did have very specific preferences on the type of pillow he preferred. Lots of time spent on the phone with airlines arguing over the perks of his platinum/diamond medallion status and whether it entitled him to change flights four and five times without penalty (it did not, but he would never believe that). This is the kind of place that never does anything nice for its employees, not even something as simple as telling them they can leave early on Christmas Eve or the Friday after Thanksgiving. Every day is just like another at the Gulag.

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Equifax Response
7y
Thank you for sharing your feedback, both positive and negative, about your time with the company. It is critical to us that our people, at all levels, are treated with dignity and respect. We are continually working as an organization to improve our people's experience. While your specific concerns are being shared internally to be addressed, we are also taking broader steps, such as manager training and improved performance management, to ensure that all Equifax employees are treated fairly in an environment that fosters and rewards innovation. If you have additional concerns or would like to discuss further, please send an email to feedbackefx@equifax.com. Thanks again for your feedback.
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