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      Equifax

      Engaged Employer

      Equifax Technical Client Support Analyst reviews

      3.8

      68% would recommend to a friend

      (101 total reviews)
      avatar

      Mark Begor

      88% approve of CEO

      65% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.4

      Senior management

      Technical Client Support Analyst employees have rated Equifax with 3.8 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Technical Client Support Analyst professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Technical Client Support Analyst professionals compared to other employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      101 reviews
      3.0
      Nov 29, 2016

      Account Manager at Equifax Workforce Solutions

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay, flexible schedule and work environment, great coworkers, opportunity for movement within company, ability to work remotely is a plus

      Cons

      Slow internal movement process, lack of proper training, don't feel like managemenet understands the needs of a modern workplace, constant churn of executives who bring about large changes to company/job responsibilities

      2.0
      Oct 11, 2016

      Used to be so much better

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are pros and cons to working at every company, and Equifax is no different. They offer fairly flexible schedules and I typically never have to work more than 40 hours a week, which is great!

      Cons

      If actions speak louder than words (which they do), Equifax clearly does not value their employees as their most important asset. The constant decline of benefits makes that clear. Management is given a 3% raise "allowance" that they must divvy up between all of the members of their team. Meaning most employees see less than a 2% pay raise each year.

      avatar
      Equifax Response
      9y
      While there are no perfect companies, we have been working hard to build an energizing environment where everyone can contribute their best thinking and be valued for the work they do. Given our aspirations, I am grateful to hear your feedback and will pass along your concerns to senior leaders. It is important for us to hear all points of view.
      3.0
      Apr 28, 2016

      Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some managers were very good, some not so much. There were several different jobs available if you weren't happy with your current position. Some positions could work from home if approved.

      Cons

      Remote offices were not cared for and the systems always worked extremely slow. Some managers were more concerned with their own well being, instead of their employees. There was always an extremely large workload.

      Viewing 85 - 87 of 101 Reviews
      Related searches: Equifax Technical Client Support Analyst jobs | Equifax Technical Client Support Analyst salaries | Equifax benefits | Equifax interviews | Equifax conversations
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      Glassdoor has 4,412 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.