Is Equifax a good company to work for as a Technical Client Support Analyst?

Technical Client Support Analyst professionals working at Equifax have rated their employer with 3.8 out of 5 stars in 101 Glassdoor reviews. This is a lower than average score with the overall rating of Equifax employees being 3.9 out of 5 stars. Search open Technical Client Support Analyst Jobs at Equifax now and start preparing for your job interview by browsing frequently asked Technical Client Support Analyst interview questions at Equifax .

Does Equifax pay Technical Client Support Analyst employees well?

Technical Client Support Analyst professionals rate their compensation and benefits at Equifax with 4.0 out of 5 stars based on 101 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Technical Client Support Analyst salaries at Equifax.

What are the top reviewed jobs at Equifax?

Software Engineer (147) , Customer Service Representative (75) , Data Scientist (67) , Analyst (48) , Director (47) , Senior Software Engineer (46) , Business Analyst (44) , Account Manager (43) , Project Manager (43) , Product Manager (42) , Account Executive (41) , Consultant (39) , Sales (37) , Product Owner (36) , Vice President (33)

What are the pros of working at Equifax according to real employee reviews?

"The people here are great and there's lots of areas of engagement outside of one's role." ((in 241 reviews)); "Good work life balance in Equifax" ((in 210 reviews)); "Good benefits and a challenging fast paced environment" ((in 207 reviews)); "Good pay and bonuses." ((in 165 reviews)); "Culture is good and flexible." ((in 132 reviews))

What are the cons of working at Equifax according to real employee reviews?

"Senior Leadership not forward thinking when it comes to working from home or even some type of hybrid schedule" ((in 105 reviews)); "Bad managers that focus on short term numbers vrs people" ((in 76 reviews)); "No training provided and management didn't take any responsibility for their constant failings." ((in 47 reviews)); "politics rude upper management bad calture" ((in 44 reviews)); "Frequent Layoffs happen with economic fluctuations and aquisitions" ((in 44 reviews))

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Equifax

Equifax Technical Client Support Analyst reviews

3.8

68% would recommend to a friend

(101 total reviews)

Mark Begor

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.7

Career opportunities

3.6

Culture & values

3.6

Work/Life balance

3.4

Senior management

Technical Client Support Analyst employees have rated Equifax with 3.8 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Technical Client Support Analyst professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Technical Client Support Analyst professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

101 reviews

5.0

Feb 29, 2024

customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I love how the trainers train to be successful on the

Cons

I don't like how the point system goes and issues with computers

5.0

Feb 23, 2024

Great Place To Work!!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Exceptional training program and everyone is very helpful, patient and very friendly. Everyone has been wonderful in making me feel like part of the Equifax Family and I really enjoy what I do and I have free reign to do my job how I like to without any constraints like time or unnecessary scripting. Overall, a great place to work!

Cons

I would prefer to work Saturdays with a day off during the week. Its hard to take care of certain things during work hours, I have not mentioned this to anyone but probably will eventually.

2.0

Jan 19, 2024

Cronyism alive & well in Workforce Solutions

Account manager

Recommend

CEO approval

Business Outlook

Pros

Bonus structure can be quite lucrative and annual sales conferences are amazing.

Cons

Cronyism is rampant from the highest levels of the Workforce Solutions business unit. They will sever people in a heartbeat. Many of the male leaders, but not all, have mysogynistic tendencies and practices, and leadership is very white, very male and crony focused.

Viewing 16 - 18 of 101 Reviews

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Equifax Technical Client Support Analyst reviews

Ratings by category

Ratings by demographic groups

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customer service

Great Place To Work!!

Cronyism alive & well in Workforce Solutions

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