Lots of initiatives, little follow through and even less accountability
Delays, delays, delays - that reorg that was supposed to be done in 6 months? Basically still happening 4 years later after multiple changes in scope and "re" announcements. Maybe one or 2 of them actually "completed" but the job didn't seem to actually change or if it did, it seemed to barely catch its breath before announcing another re-org/change to the point it at least felt like one long continuous re-org that was forever delayed.
Those quarterly goals that by definition should be allotted the entire quarter to complete and should be easy enough for management to proactively plan ahead for? Yeah they're still discussing them and they'll get released 3-4 weeks, maybe even 6 weeks, into the quarter; and dont be surprised if we add or update a goal in week 8 but dont worry it'll be an easy one.
Most of the goals were meaningless busy work too or things that you'd do one quarter but the next quarter would be completely useless thanks to the re-orgs (not sure how we're supposed to build job training content when you cant define the role or what value the content brings if you are telling us the role will be significantly different in 6 months time).
Plenty of managers who dont seem to actually do anything but not much room for career growth unless you're really close buddy-buddy with a manager.
Have pulled the rug out from customers multiple times with facilities closures and sunsetting of services (particularly metal).
Sub-par raises.
Tool-happy. Have a problem? There's probably a tool for that. And if there's not, we'll build one. Why fix the problem when we have so many tools we spent tons of money buying or developing ourselves for you to use!
Poor communication across teams that are siloed and many are very rigid rather than helpful, too stuck on adhering to process and not enough on doing right by the customer.
Quick to escalate to management overly-sensitive teams with a major blindspot for their own behaviors. Got an escalation to my management once for not responding to an email timely. It was a fair criticism but I pointed out I simply overlooked the email and the person in question never followed-up directly, just took it straight to management. Some months later, that person failed to respond to me, after multiple follow-ups I finally got them on a call and asked why I wasn't getting a response. After the call, they escalated to management that I "cornered them" on a call. Wish it was just the one person but had multiple similar interactions with people weaponizing the core values defending nonsense over business professionalism
