Equinox reviews

3.3

51% would recommend to a friend

(3,586 total reviews)
avatar

Harvey Spevak

48% approve of CEO

40% positive business outlook

Equinox has an employee rating of 3.3 out of 5 stars, based on 3,586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinox employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Mar 11, 2019
Recommend
CEO approval
Business Outlook

Pros

A free gym membership to the club.

Cons

Members pay a minimum of $250 a month for membership to the club and because of that, they feel as if they can get away with pretty much anything with zero judicial intervention. In the locker rooms, if there is even one slight thing members despise, they will yell at your face until they are satisfied. While working for Equinox, a member literally challenged me to a fight just because I told him that the club had closed and he couldn't take a shower after hours. Due to the mistreatment of the employees, there is also I high turnover rate because very few employees feel as if they have the strength and courage to remain at the club and continue to take the beating from the members. The turnover rate also puts a high cost on the company to where i saw they raised the minimum price of membership and the management at the location I was stationed at apparently requested for other locations to send them employees due to everyone quitting.

1.0
Dec 10, 2018

AGM

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In clubs there are lots of hard working people

Cons

Turnover rate 87%, minimum 10hour work days. Never able to have weekends off. Last 4 days of the month you work 12-16 hour days. Not eligible for a raise and salary’s are minimal.

2.0
Nov 14, 2018

Dissatisfied

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay with other driven and high performing professionals.

Cons

High staff turnover. Corporate environment. Numbers based community and culture. Long hours and indifferent regional/corporate managers. High level of lawsuits from past and current staff. The company hires young, attractive staff that are ‘on brand’ as an unspoken requirement of interviews and the hiring process.

Viewing 118 - 120 of 3,586 Reviews

Glassdoor has 3,716 Equinox reviews submitted anonymously by Equinox employees. Read employee reviews and ratings on Glassdoor to decide if Equinox is right for you.