Equinox reviews

Just going to be really honest here: the retail end of the company is less organized and more poorly run than a public school. I’ve worked for actual alcoholics who were more organized than them. They set entirely unachievable sales goals, then won’t do anything to help you out. Need new items in stock? Need help setting up an event? Need anything? Better do that all yourself cause those emails will remain on delivered and unopened. Sometimes, depending on the club, people can be really standoffish. I don’t think I knew half of my coworkers’ names at the location I started at, and it wasn’t for my lack of trying. I didn’t even meet my district manager for 5 months, and I promise you they don’t have that much to do. You only unlock commission after selling four thousand dollars, and hitting your sales per hour goal, which can be super high in some locations. Not to mention you’re selling to a limited pool of people, so any given season can be horrible for sales, and they don’t believe you when you tell them that. Even if half your club is away on vacation, it’s your job to swindle the ones left out of their money for overpriced, cheaply made, athleisure they can buy anywhere else for cheaper. The way the leadership talk about the members is disgusting. The phrase “No doesn’t mean no” and “these people have money, take it” have been thrown around multiple times in front of me.

the company has zero interests in paying out commissions because the goals are unrealistic. Very few hit their goal and nothing happens when you don't. you just won't make the imaginary number they perhaps told you you'd earn if you hit goal. At the end of each month every location turns into a sweatshop where every sales person is require to work a full 12hr shift without exception. Yes, even when I'm at goal, I'm forced to work 12hr days. The tools for sales people are archaic. No screening of leads, automation, etc... the mgmt hierarchy are disconnected from reality and only push numbers. They will not promote you or even let you transfer to a closer-to-home location because "we need you here".