Equity Residential reviews

4.2

79% would recommend to a friend

(1,118 total reviews)
avatar

Mark Parrell

87% approve of CEO

74% positive business outlook

Equity Residential has an employee rating of 4.2 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

great benifits and work culture

Cons

customers treating the team awful

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Equity Residential Response
9mo
Thank you for sharing your experience with us and for highlighting our benefits and work culture — we’re glad to hear those aspects stood out to you during your time at Equity. We also recognize that working in a customer-facing role can sometimes be challenging, and we’re grateful to our teams for the professionalism and care they bring to residents every day. Your feedback is appreciated, and we wish you continued success in your career journey!
5.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

System used to track application was easy to navigate and use.

Cons

After the application process and approval, tenant living could be improved by remaining consistent on fees charges for add ons and package delivery systems on site.

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Equity Residential Response
10mo
Thank you for sharing your experience with us! We’re so glad to hear our application tracking system made your day-to-day work smooth and efficient — tools like this are designed to help our teams focus on what matters most: creating great experiences for our residents. We appreciate your feedback on consistency in fees and package delivery processes. Insights like yours help us identify opportunities to refine our operations and ensure we’re delivering the best possible service to our communities. It’s wonderful to know your time here added to your skills and experience. We’re grateful for your contributions and wish you continued success in your career journey!
5.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

- Very responsive hiring staff / Fair and reasonable interview process - Culture and friendly coworkers - Well compensated compared to the market - Lax dress code

Cons

- Confusing/Conflicting policies at times, e.g. I have heard 3-4 different remote work policies

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Equity Residential Response
10mo
Thank you for sharing your early experience with us—we’re thrilled to hear your transition into Equity has been a positive one. It’s great to know our hiring process felt fair and welcoming, and that you've already seen the strength of our company culture and the support of your colleagues. We also appreciate your input regarding policy clarity. As part of our efforts to promote consistency and collaboration, we’ve recently updated our hybrid work expectations to four days in the office. We understand transitions like this can raise questions, and we’re committed to providing clear, transparent communication as we move forward. Your perspective means a lot, and we’re glad you’re already seeing the difference in how we work. We’re excited to have you on the team and look forward to all you’ll accomplish here. Welcome to Equity!
Viewing 31 - 33 of 1,118 Reviews

Glassdoor has 1,163 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.