Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
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Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits, investment opportunities, lots of training and incentives

Cons

Demanding job especially at larger properties

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Equity Residential Response
4y
Thank you for the 5 stars!! We pride ourselves in providing the best in class total wellbeing plan for our team. Our Benefits department is always working hard to ensure our employees are being supported in all aspects of wellbeing. We also agree about our focus around training and development. Our team is committed to ensure all employees have the right tools and resources to grow within their career at Equity. We appreciate your 5 to 7 years of hard work with us! Property management is a tough industry and we are happy that you are pleased working with us.
1.0
Dec 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Rent discount and my personal schedule of Sunday-Monday off

Cons

Short staffed, over worked, not appreciated or valued for the work done in stressful situations. I am always recognized by residents and guests for my work and I placed in the top 3 for all EQR leasing agents from the beginning of the year to October 31st for excellence in sales and customer satisfaction. I work too hard and I’m not valued

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Equity Residential Response
4y
We’re sorry to hear that you don’t feel valued - it sounds like you’re a fantastic salesperson! Value means different things to different people - we’d encourage you to share with your manager what value means to you. This transparency may help your value/recognition to align better with your leadership.
1.0
Dec 7, 2021
Recommend
CEO approval
Business Outlook

Pros

The day to day people you work with can be wonderful. Getting to work in the city and the benefit of having a discount on a rental was really nice in such an expensive area.

Cons

COVID brought out the very worst in people and it really took a beating on overall income coming from a business standpoint. EQR is only different in that it seemed to be on a larger scale of driving knives into others backs in this sense. Top tier corporate employees got to work from home but mandated that we had to come into the office every day. This isn’t something new in businesses but pushing to get open during the middle of a pandemic because everyone else is doing it isn’t the sort of “innovation” that puts their workers at the forefront of their thinking. You get rewarded for your hard work with even more work from downsizing which they were dishonest about from the very beginning. Don’t ever think that podding several communities together is “not downsizing”. They try to spin this as a good thing because they are experimenting and other rental properties are doing it. Again, this is not innovation, it is putting more stress on the backs of their loyal workers who have pleaded for more help and instead get rewarded by downsizing. Managers are strained to the point they are taking it to their leasing consultants to do better work while not taking overtime. this leads to work being done off the clock to save your job. Corporate calls this “efficiency”, everyone else will call it responsibilities that don’t correlate to the jobs pay scale. This was once a great company that I was proud to work for, now it has gone to pleasing their stockholders (which they are very open about talking to as a positive point) and moral has never been lower. They also recently got to letting go a whole bunch of people. Benefits are dwindling (discounts are now “industry standard” when it used to be much better than the industry), morale is low and the only thing stringing along the rest of the workforce at EQR is finding the next thing. Don’t consider this a career if you get hired, they will fire you for no reason other than not liking you.

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Equity Residential Response
4y
It’s unfortunate to hear about your experience during your time at Equity Residential. What you’ve described doesn’t align with our values, nor is it reflective of what we strive for. We take allegations like these very seriously and offer our employees resources to share their perspectives and/or experiences, such as our Call to Action Hotline (800-231-5699). Please know that Equity Residential does not tolerate the behaviors that you have outlined; we are committed to fostering a culture of equity and equality, and highly encourage anyone on our team to speak up if they experience otherwise. We wish you the best of luck.
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