Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
avatar

Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Oct 4, 2021
Recommend
CEO approval
Business Outlook

Pros

-good training program with thorough training

Cons

- Does not care about residents and will not spend anything to improve the building -barely has any events and does not care about doing anything special for the residents -took away a lot of the commision and now has part of the commission through an office that is not on site -no employee empowerment, you need permission for everything through through manager/gm

avatar
Equity Residential Response
4y
We are sorry to hear about your experience. Residents are the core of our business and customer satisfaction is extremely important to Equity. We know that it can be difficult to want property improvements right away. Every year (in fact, right now is the season!), our Investments team walks every property and prioritizes any improvements that are needed. We wish we were able to do all of them at once, but balance is key. We are also excited to start back up our resident events! Covid really weighed on this and there are constant conversations about when it is safe enough to begin those full force again! Commissions are a program that we review frequently - there are things that we test as a company, and this is the time for testing a new commission format. We would love to hear more about your experience with the above and also your permission comment - please reach out to your local HR Director to provide feedback so we can hear from you.
4.0
Oct 4, 2021
Recommend
CEO approval
Business Outlook

Pros

-Lots of support from management -competitive pay -Upper management willing to receive feedback

Cons

-TERRIBLE work/life balance -Leasing Consultants do many things outside of job description

avatar
Equity Residential Response
4y
Thank you for taking time to write this review. We’re so glad that you feel supported in your role. Certainly, Leasing Consultants wear many hats and this is why we value our “One Team” philosophy - we know how hard you work! Your comment about work/life balance is certainly not what we strive for. Please reach out to your local HR Director with feedback on how we could be doing better as a company there.
1.0
Sep 25, 2021
Recommend
CEO approval
Business Outlook

Pros

They hire everyone, but beside that I don't think of any pro

Cons

Manager talking about politics preferences all the time. Trump supporter, Fox News 24 hours on all the screens of the lobby. Not a nice atmosphere to work. Very low salary

avatar
Equity Residential Response
4y
Thank you for sharing your feedback. Equity Residential celebrates diversity in thoughts and views and recognizes that there are employees who may not share the same visions and opinions. With that being said, it is of the utmost importance that our employees feel respected, valued, and comfortable at work. We would encourage anyone that feels otherwise to contact their local Human Resources team to further discuss what they’re experiencing.
Viewing 367 - 369 of 1,121 Reviews

Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.