Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
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Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Sep 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home, compensated well, great rent discounts

Cons

Overworked, you have to love talking to people every is single day in this position

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Equity Residential Response
4y
Thank you for being a part of the Equity Customer Service Center Team! We are glad you hear you enjoyed the many benefits of being an Equity employee. We appreciate you stopping by to leave a review.
4.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay and if you can have off thursdays and Fridays the work/life balance is decent.

Cons

Dealing with privileged residents because every building doesn’t have concierge.

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Equity Residential Response
4y
Thank you for taking the time to comment! Each employee has a unique perspective on what work life balance means to them, and it sounds like your current work schedule meets your balance - which is great! With most of our onsite roles being customer facing, there are a lot of opportunities to interact and get to know our residents - who we certainly appreciate for choosing Equity Residential. We understand that while most interactions with customers are pleasant, occasional issues can arise; in those instances we encourage our employees to partner with their Community Managers to identify best practices to work towards a positive resolution for everyone involved.
4.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

- housing discount - health insurance - commissions

Cons

Work weekends, and pay could be higher

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Equity Residential Response
4y
Thank you so much for visiting our page to share your comments - we appreciate you recognizing the generous housing discounts and competitive insurance benefits! While weekends will always be required due to the nature of our business, please know that we do have a strong focus on constantly revisiting our benefits, compensation ranges and onsite scheduling to identify ways to support a healthy work life balance.
Viewing 379 - 381 of 1,121 Reviews

Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.