Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
avatar

Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Mar 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Will give you a lot of benefits in terms of work life balance and skills. Great leadership and support.

Cons

Can be stressful at times.

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Equity Residential Response
7y
We are so thrilled to hear that you think we’re a great place to work — we think you’re pretty great too! While we agree that a fast-paced industry like ours can be stressful at times, we are very happy to hear that you feel supported by your training and leadership team. Keep up the great work, and we will keep up the efforts to support you!
3.0
Mar 8, 2019

Great structure but needs more power to onsite managment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great mentors and training for new employees looking to get into property management. Equity's structure is unbeatable and their support/response to escalated issues is excellent.

Cons

Sometimes what upper management says does not match what they tell their sales teams in regards to renewals and sales. It creates a lot of extra work if leasing consultants could be more straight-forward and provide more transparency to residents. Compensation and bonus/commission structure could be higher to compete with other companies. A lot of private companies steal away great employees.

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Equity Residential Response
7y
Thank you for reaching out to share your constructive feedback! It’s great to hear your positive endorsement of our structured training programs as well as internal resources. We also appreciate the thoughtful way you described the dynamics of on-site empowerment. We certainly strive to make our employees feel empowered, but your comments are a reminder that we still have an opportunity to improve. Please know that our leaders take these reviews seriously, along with the results of any employee surveys, and this is a frequent topic of conversation for us. We commit to continuing the conversation, and we thank you again for the feedback and wish you the best!
2.0
Mar 7, 2019

Manager

Recommend
CEO approval
Business Outlook

Pros

Great housing discount and fair paid rate

Cons

Recent change in upper management change the whole company culture of Equity. Micro management and very corporate culture. There are gap now between on site team and Corporate management. We are no longer one team and separation of power. Too much favoritism going on and power house. Equity used to be a great culture but now it is very different. A lot of people feel the same way. Good employees has no future and the quiet one begins leaving company.

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Equity Residential Response
7y
Hello, and thank you for taking the time to share your thoughts. Although we are disappointed that your experience with us has gone downhill, we are appreciative of you taking the time to bring it to our attention, and we hope that we will have an opportunity to discuss your feedback directly so that we can make an effort to retain you. Any time a company experiences a change in leadership, whether that is at a regional or national level, we recognize that shift in culture, communication, and overall management style and can take some getting used to for everyone involved — including those new leaders. We have also observed that new leaders at any level tend to ask a lot of questions and dig into processes in an effort to better understand the decisions that were made in the past and that need to be made going forward, which may sometimes come across as overly involved or bordering on micro-management if not explained thoroughly. As we are not aware of the exact details of what you are observing, or in which market/office, we do not know if that is consistent with what you are seeing — but we would love a chance to discuss this with you. Please contact a member of your local Human Resources team if you have more feedback you would like to share. We assure you we are here to listen and hope to improve things for you and your team. Thank you for all that you do.
Viewing 616 - 618 of 1,121 Reviews

Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.