Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
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Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

The people that you will work with, with the exception of most upper management, are fantastic and great to get to know.

Cons

There is a major disconnect between the Management team and their staff. Most managers act like they are way above their staff members, and feel the need to prove it in as many ways as possible. Sales teams have no say in sales related decisions, and the "life work balance" that they talk about means that you should only have a life if it balances with how they want you to work. The company is very stingy with earned vacation time, and requires 30 days notice to take days off, even if it is an unexpected day. Yearly raises amount to pennies on the hour. Scheduling is ridiculous, expect to work on Christmas Eve, July 4th Weekend, and every other major holiday weekend that NO ONE is looking at apartments. Senior agents who have worked there forever will randomly have their schedules changed to have to work on weekends, and will be moved around without any option or warning. Instead of having meetings to fix deep internal flaws, expect to have full day long "sales meetings" where you learn how to respond to an email or answer a phone call. Instead of hiring people who understand the common sense of email/phone etiquette, the company would rather pay near minimum wages to people who do not care at all about putting in the effort. Look at the insane rate of turnover currently happening at the company with top people who have been there for years, everyone wants to get out. Avoid at all costs.

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Equity Residential Response
10y
While we’re pleased to see that you enjoyed working with your teammates, we are sorry that you feel that your managers were unresponsive to employees’ needs. Working on weekends and on some holidays is typical of any business, including Equity, who strives to provide its residents with the highest quality of customer service and care. Thank you for your feedback.
1.0
Apr 8, 2015
Recommend
CEO approval
Business Outlook

Pros

In the REIT world Equity Residential looks great on a resume.

Cons

I work in the Orange county Market, corporate management often plays favorites and is not an equal opportunity employer. These are all examples of Management in the Orange County, California portfolio and HR in the West, I cannot speak for management on the East Coast of the United States: Equity management would rather look for outside talent when filling even basic positions, even though there are qualified candidates ready and willing to step up, this is a combination of RM/VP & HR "strategizing expert level". Equity Residential often likes to pigeonhole employees where they see fit in order to benefit the organization whether they or qualified for more or not, and stunt employees growth if it benefits their portfolio's numbers. When you realize these things are not right and you bring them to managements attention, there go to response is: "you're just not committed to your job or this company" or "you have become difficult to manage, and a lot of the managers are noticing" or they would like to remind you of the one time in the last year you were three minutes late to work because your child was ill, even though you called to inform your supervisor before business hours.

1.0
Aug 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Beautiful properties and assets. They accept pets

Cons

Upper Management sucks They charge people for every little thing that lives on the property wouldn't even have any resident relations parties as competitors do since they are so cheap High turnover in upper management i.e. regional, area, etc.

Viewing 73 - 75 of 1,121 Reviews

Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.