Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
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Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Jun 20, 2017
Recommend
CEO approval
Business Outlook

Pros

They take plenty of time to invest in their employees. They really take collaboration and teamwork seriously, and it is obvious. Fellow employees from other properties are more than willing to assist when needed. Management is also willing to help employees grow within in the company. Also willing to work on a learning curve, so that can take away the stress of learning all that is necessary to succeed at the job. Also, the company does their best to connect its properties with other sister-properties in any given area. A good company to work for!

Cons

Equity buys and sells properties regularly, so you may not get to stay with your property for too long.

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Equity Residential Response
9y
Your review made our day! We love the “one team” message that came across loud and clear in comments, and are so pleased that our mantra was your reality. It sounds like you were a part of a great team - both your community team and the larger network of your portfolio, which is music to our ears. Thank you so much for your uplifting words, and for your time with us. Best wishes to you!
2.0
Jun 19, 2017

Loyalty means nothing

Recommend
CEO approval
Business Outlook

Pros

Decent commissions if you coerce the new residents to move-in by the end of the month as the 1st two leases each month are free (since its your job) and then tiered after that... but only if they move in the same month. Company does good job at trying to get you to drink the kool-aid with Be Think Play Live and other nonsensical awards given at what can only be described as high school pep rallies. Vacation and sick time are pretty decent. You get a day off to do community work that they never let you take.

Cons

Managers and the higher ups in their Ivory Towers have their favorite employees. If you don't conform to their ideology then you are marked. Men don't get treated the same as women and are tasked with more... and they expect more from you. No promotion from within. New managers from outside the company. No assistant managers, only Sr. Leasing which isn't in the budget. Staffing used to be decent until they tried to get by cheap and require managers to be multistage which leaves on site leasing staff to do more than compensated for.

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Equity Residential Response
9y
We appreciate you taking the time to share your constructive feedback. While we recognize that we will always have areas of opportunity as a company, we aim to deliver on the Be Think Play Live brand promise that you mentioned, and we regret that was not your experience. Regarding commissions, after reviewing feedback from many employees, we did make a change to the structure earlier this year and all new leases are eligible for commission (within the guidelines of our commission policy). We did also bring back the Assistant Community Manager position at select communities. We would welcome the chance to discuss your experience, feedback, and suggestions with you at your convenience. Please contact our Regional HR Director at 206-508-0460 if you have any other thoughts you would like to share.
3.0
Jun 17, 2017

Leasing Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great health benefits great coworkers great 401 k No Micromanaging

Cons

the hourly rate is not worth the headache inexperienced managers no work life balance as you have to work almost every weekend poor communication within management No employee appreciation The new commission structure still sucks!

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Equity Residential Response
9y
Hello, and thank you for taking the time to share your feedback. While we are encouraged by what you enjoy about the company and your job, we hope to have an opportunity to improve upon the other areas you mentioned in order to retain you as an employee. Unfortunately, weekends will always be a requirement of a Leasing Consultant position due to the nature of our business and the need to be available to our customers, but we do strive to deliver a work-life balance with days off during the week, paid time off, and company events. We are also sorry to hear that our employee appreciation events and efforts have not met your expectations. Please feel free to contact your Community Manager, Regional Manager, or a member of your local Human Resources team if you have any ideas on how we can improve our training, commission structure, or employee engagement events. Thank you.
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