Is Equity Residential a good company to work for?

Equity Residential has an overall rating of 4.0 out of 5, based on over 1,166 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 76% of employees would recommend working at Equity Residential to a friend and 72% have a positive outlook for the business. The best reviews about Equity Residential have been left by employees working as Regional Manager , Intern and Community Manager .

Does Equity Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Equity Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Equity Residential. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Equity Residential?

76% of Equity Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equity Residential 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Equity Residential?

Leasing Consultant (250) , Community Manager (136) , Service Manager (35) , Maintenance Technician (30) , Manager (25) , Property Manager (25) , Regional Manager (20) , Concierge (17) , Intern (16) , Assistant Community Manager (15) , Assistant Property Manager (15) , Service Technician (14) , General Manager (11) , Senior Leasing Consultant (11) , Assistant Manager (10)

What are the pros of working at Equity Residential according to real employee reviews?

"Pay was ok but the benefits were great." ((in 108 reviews)); "Pay is on the low level of acceptable but benefits and company discounts were pretty good" ((in 63 reviews)); "Great people to work with" ((in 62 reviews)); "Great Training and that's it" ((in 41 reviews)); "Great employees who have been around for years." ((in 35 reviews))

What are the cons of working at Equity Residential according to real employee reviews?

"Constantly defending performance to upper management." ((in 42 reviews)); "Poor management communication with lower level employees, in addition to inefficient use of time." ((in 41 reviews)); "no work life balance as you have to work almost every weekend" ((in 38 reviews)); "Regional managers on the east coast." ((in 31 reviews)); "Property management can be busy and stressful" ((in 17 reviews))

What are employees saying about Equity Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equity Residential layoffs and their outlook for job security at Equity Residential in 2026.

What are the top reviewed Equity Residential locations?

Chicago , New York , Los Angeles , Seattle , Washington , San Francisco , Boston , Irvine , Denver , San Diego , Arlington , Alexandria , Jersey City , San Jose , Atlanta , Mission Viejo , Scottsdale , Rancho Cucamonga , Santa Clara , Fort Lauderdale , Augusta , Dallas , Long Beach , Chino Hills , Bellevue , Hoboken , Phoenix , Orange , Pasadena , Ontario

Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)

Mark Parrell

87% approve of CEO

72% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.0

Career opportunities

3.8

Compensation and benefits

3.7

Work/Life balance

3.7

Senior management

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jul 3, 2016

Attorney

Recommend

CEO approval

Business Outlook

Pros

In -house position. Good substantive work. Access to knowledgable business people.

Cons

Disconnect between executive compensation and middle to upper management is seriously out of whack. Very discouraging. Male oriented environment.

3.0

Jun 30, 2016

Good, but room for Improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people. Hands down...the best in the industry. Facilities team is fantastic, even though they are way over stretched. Growth opportunities for those that perform and achieve results. Depending on who you work for you can achieve work-life balance. Generally a positive environment that celebrates diversity and acceptance.

Cons

Salaries are low compared to the volume of work. Company runs on lean staffing, and they know it, but they don't compensate their teams for the workload they have to carry. Causing burn out and turnover. Way too many processes to get things approved. CM's have almost no autonomy to make any decisions. The types of things that require VP approval are ridiculous. Therefore the customer service suffers, yet you are held accountable for the metrics and performance with zero influence to affect change.

5.0

Jun 26, 2016

A Great Company For Hard-Working People

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Since starting with Equity Residential two years ago, I have been provided with phenomenal managers and regional managers that are genuinely invested in my growth both professionally and personally. Regional managers, our Vice President and Senior Leadership in Chicago are both accessible and approachable, which is extremely rare for a company of such scale. Equity’s commitment to promoting from within creates a noticeably personable yet competitive environment. Equity has an organizational structure that fosters open communication yet maintains a clear chain of command. Equity recognizes and rewards employees who work hard through a very competitive commission structure, plenty of career advancement opportunities and in general, a rigorous atmosphere that rewards high achievers. Those who contribute on a high level get recognized at quarterly meetings, adding a greater incentive to take pride in not just your work, but the company as a whole. As far as your day-to-day, Equity puts a great deal of effort in making sure that employees have new laptops, up to date systems and tools that facilitate an efficient sales process.

Cons

Equity places a strong emphasis on both individual sales metrics and resident satisfaction making the leasing consultant role extremely demanding. As such, many find the role to be overwhelming at times. Your duties as a leasing consultant are a constant balancing act between maintaining resident relations and driving sales. With that said, if you apply an effective system of organization and are detail-oriented, it’s a manageable workload. Due to the client-facing nature of the role you are the initial point of contact for any resident/prospect issues or concerns and more often than not, you need to be comfortable working in ambiguity. As a leasing consultant, you are constantly faced with new conflicts and challenges, requiring quick action and sound judgment.

Equity Residential Response

10y

We really appreciate your well-thought out and comprehensive review. As we read through your comments, we see that you have a good grasp on the culture at Equity and the challenges of balancing business needs, while still taking care of the amazing people that make Equity what it is. You are correct that weekend and holidays are an important part of our business, as this may be the only time that our perspective residents can come visit a community, however, your suggestion to management is an interesting one and there may be an opportunity to look closer at this challenge. Please reach out to your regional management with any creative ideas you have on how this could be considered. We appreciate everything that you do and again - thank you for such a thoughtful review.

Viewing 841 - 843 of 1,121 Reviews

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