Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
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Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Feb 9, 2019

Service Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, you must work hard, but you’re rewarded well.

Cons

You must work hard, sometimes it feels like you don’t have time to “enjoy the ride“.

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Equity Residential Response
7y
Hello, and thank you so much for taking the time to share your experience with a review. We are so appreciative of the hard work and dedication that goes into your role as a Service Manager, leading your team as well as improving the lives of your residents, and we are so glad to know that you feel heard and supported as an employee. We would love for you to have more time to enjoy the ride and celebrate successes, and hope that you and your teams will be excited about some new initiatives we are working on to accomplish that goal. In the meantime, please keep speaking up if you have feedback, and thank you for all that you do!
4.0
Feb 2, 2019
Recommend
CEO approval
Business Outlook

Pros

I truly admire the culture of equity. They offer competitive pay and benefits are great!

Cons

- CM’s do whatever they want. My current CM takes a 4 hour lunch every single day without fail (12-4) and when he returns, he locks himself in his office for the remainder of the day and works on his college class work. Doesn’t answer phones, doesn’t speak to resident or return their requested call backs. Doesn’t make himself present and our resident always make it a point to comment how the CM is never around or locked behind closed doors. - staffing. You will always hear “we run lean”. I get the reason behind it but in exchange, you will feel ran to the ground by the end of each day. Expectations are extremely high.

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Equity Residential Response
7y
Thank you for taking the time to share your feedback. While we are glad to hear that you admire our culture, we are sorry to hear about your concerns. The environment you described is not consistent with our expectations of our leaders, and we would like the opportunity to discuss your concerns in more detail in an attempt to find a resolution. We encourage you to contact your local HR Director at 424-732-4230. Thank you.
5.0
Jan 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Largest pro is the housing discount policy 40-50% depending on position and when you started. Good vacation time. Good about keeping tech up to date.

Cons

Everything goes up through a large chain of command. Employee empowerment very low. If you are more creative and like to have control of how to run your property this company is rigid.

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Equity Residential Response
7y
Hello, and thank you for taking the time to share your balanced feedback. We are so glad to hear that you enjoy our benefits and technology, and especially that you are able to take advantage of our housing discount - a great industry perk! We also appreciate your constructive feedback regarding empowerment and decision-making. We do strive to strike the right balance between structured consistency and empowered collaboration, but recognize that it can be a challenge at times. If you have any particular feedback about situations in which you felt empowerment was lacking, or any suggestions regarding our vendors, please do not hesitate to share those with your local leadership team. In the meantime, thank you for taking the time to share your thoughts, and for all you do for your teammates and residents!
Viewing 847 - 849 of 1,121 Reviews

Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.