Is Equity Residential a good company to work for?

Equity Residential has an overall rating of 4.0 out of 5, based on over 1,166 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 76% of employees would recommend working at Equity Residential to a friend and 72% have a positive outlook for the business. The best reviews about Equity Residential have been left by employees working as Regional Manager , Intern and Community Manager .

Does Equity Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Equity Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Equity Residential. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Equity Residential?

76% of Equity Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equity Residential 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Equity Residential?

Leasing Consultant (250) , Community Manager (136) , Service Manager (35) , Maintenance Technician (30) , Manager (25) , Property Manager (25) , Regional Manager (20) , Concierge (17) , Intern (16) , Assistant Community Manager (15) , Assistant Property Manager (15) , Service Technician (14) , General Manager (11) , Senior Leasing Consultant (11) , Assistant Manager (10)

What are the pros of working at Equity Residential according to real employee reviews?

"Pay was ok but the benefits were great." ((in 113 reviews)); "Great people to work with" ((in 66 reviews)); "Pay is on the low level of acceptable but benefits and company discounts were pretty good" ((in 63 reviews)); "Great Training and that's it" ((in 45 reviews)); "Great employees who have been around for years." ((in 33 reviews))

What are the cons of working at Equity Residential according to real employee reviews?

"Upper management is distant and only recognizes poor performance." ((in 43 reviews)); "Poor management communication with lower level employees, in addition to inefficient use of time." ((in 40 reviews)); "no work life balance as you have to work almost every weekend" ((in 37 reviews)); "Regional managers on the east coast." ((in 30 reviews)); "Property management can be busy and stressful" ((in 17 reviews))

What are employees saying about Equity Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equity Residential layoffs and their outlook for job security at Equity Residential in 2026.

What are the top reviewed Equity Residential locations?

Chicago , New York , Los Angeles , Seattle , Washington , San Francisco , Boston , Irvine , Denver , San Diego , Arlington , Alexandria , Jersey City , San Jose , Atlanta , Mission Viejo , Scottsdale , Rancho Cucamonga , Santa Clara , Fort Lauderdale , Augusta , Dallas , Long Beach , Chino Hills , Bellevue , Hoboken , Phoenix , Orange , Pasadena , Ontario

Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)

Mark Parrell

87% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Jul 8, 2019

No Sympathy for Property Team Members

Community manager

Recommend

CEO approval

Business Outlook

Pros

Senior management above the local VP is approachable and seems to truly care about the company culture and the teams. Regional Managers try to build great relationships with their teams and keep them motivated. Leasing consultants can be promoted to community managers with hard work and a lack of other qualified candidates. Pay is decent for many positions.

Cons

There is a huge clique in the corporate office and it can be felt on the properties and during meetings. The Regional managers are not in the clique and try to keep the teams happy and motivated. Community managers often feel that they cannot do anything to make changes and are expected to salute and march. Properties are short staffed, only 1 person per 100 apartments which is not enough for resident's expectations. Employees are told to put good reviews on google, ratings websites and glass door for the company. Even the annual employee survey is rigged because the VP can pull statistics for regional portfolios and tell who is giving bad reviews. We even have had meetings about it with our Regional managers making everyone feel like it was to raise morale when it was just to blame managers for the reviews. Employees are afraid to be honest.

Equity Residential Response

6y

Although it is difficult for us to hear, we appreciate you taking the time to share your feedback. The environment you described is not in line with our expectations and core values, and we would appreciate an opportunity to discuss your concerns in more detail. Regarding the engagement survey and the requests for reviews, we do want to note that our engagement survey is administered through a third party and comments and ratings cannot be traced to individuals. As for requests for employees to leave reviews on Google or Glassdoor, while we do love for our employees to leave reviews and we do request feedback at times, the intent of those requests should only be to encourage our employees and employee residents to share their honest impressions and experiences on these platforms — if they feel so inclined. If this was communicated in a way other than that, we apologize, and we will clarify expectations with our leaders who may be making the requests. Once again, we appreciate your feedback; please know that we take it seriously. We wish you the best.

1.0

Jul 5, 2019

Run away as fast as you can!

Machine technician

Recommend

CEO approval

Business Outlook

Pros

The company like to give the perception that they care about their employees, but they don’t. The thing cool about working here is the discount

Cons

No work life balance They only care about money Management can’t be trusted. They will lie to make themselves look good HR needs to be more involved. Currently, they are so detached from the business and managers are doing hella shady stuff.

Equity Residential Response

6y

We are sorry to hear about your experience, which is not in line with the expectations we have of our leaders and corporate teams. We would like to hear more about the behaviors you observed from managers in an effort to improve, so we hope you will reach out to someone on our leadership team to share your detailed feedback. We wish you the best.

5.0

Dec 28, 2018

Current Community Manager

Community manager

Recommend

CEO approval

Business Outlook

Pros

Equity truly is the best of the best. The training, employees and support your receive is amazing. Pay is good-not great but we operate in cities where the cost of living is high so it's relative. BUT we do get a housing discount, which really helps and a lot of people take advantage of. Other benefits like PTO, health insurance, 401K are pretty good. Health insurance can be really affordable if you participate in the wellness program and you should (can't complain about Amazon gift cards and cheaper premiums!) Career advancement is probably where Equity shines- they have great training programs for new employees and they've developed programs for their leasing consultants and service techs to gain the skills to be promoted. Upper management is also supportive and understanding. Leadership does take the time to listen to the concerns of the onsite team and will respond to concerns that are frequently brought up.

Cons

Properties tend to be staffed thin. Like I mentioned above too, Equity operates in cities with a high cost of living, the pay is good but unless you live far from the buildings they manage, it's pretty expensive to live. Work/life balance can be difficult especially in the busy season.

Equity Residential Response

7y

Hello, and thank you for taking the time to share this excellent, candid feedback! We're so appreciative of all that you do as a leader to one of our on-site teams. We love that you highlighted career advancement and training as one of the positive things you love about Equity - and as a CM, you are paying it forward in those areas every day with your team. Regarding staffing and work/life balance, please know that we hear you and we are constantly evaluating our staffing levels and resources in an effort to keep you and your teammates engaged. As you may have heard, we have developed yet another Service training program that will be launching everywhere this spring and that we see as a great way to develop bench strength for the region, and we also plan to proactively hire additional floaters again this year during the busy summer season. If you have any other feedback or suggestions, please do not hesitate to reach out. In the meantime, thank you for all that you do and for taking the time to share your thoughts!

Viewing 85 - 87 of 1,121 Reviews

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