Is Equity Residential a good company to work for?

Equity Residential has an overall rating of 4.2 out of 5, based on over 1,163 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at Equity Residential to a friend and 74% have a positive outlook for the business. The best reviews about Equity Residential have been left by employees working as Regional Manager , Intern and Community Manager .

Does Equity Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Equity Residential employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Equity Residential. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Equity Residential?

79% of Equity Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equity Residential 3.8 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Equity Residential?

Leasing Consultant (249) , Community Manager (136) , Service Manager (35) , Maintenance Technician (30) , Manager (25) , Property Manager (25) , Regional Manager (20) , Concierge (17) , Intern (16) , Assistant Community Manager (15) , Assistant Property Manager (15) , Service Technician (14) , General Manager (11) , Senior Leasing Consultant (11) , Assistant Manager (10)

What are the pros of working at Equity Residential according to real employee reviews?

"Pay was ok but the benefits were great." ((in 117 reviews)); "Great people to work with" ((in 63 reviews)); "They keep us engaged and training is great." ((in 39 reviews)); "Great employees who have been around for years." ((in 34 reviews)); "Growth opportunities locally and nationally!" ((in 21 reviews))

What are the cons of working at Equity Residential according to real employee reviews?

"Monetary Compensation At/Below Average, Conservative Upper Management, Restrictive on Remote Working Arrangements" ((in 41 reviews)); "Poor management communication with lower level employees, in addition to inefficient use of time." ((in 40 reviews)); "no work life balance as you have to work almost every weekend" ((in 37 reviews)); "Regional managers on the east coast." ((in 31 reviews)); "Property management can be busy and stressful" ((in 18 reviews))

What are employees saying about Equity Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equity Residential layoffs and their outlook for job security at Equity Residential in 2026.

What Equity Residential locations have received the highest employee ratings?

Rancho Cucamonga , Long Beach , Chino Hills , Scottsdale , Mission Viejo , Irvine , Dallas , Arlington , Bellevue , Chicago

Equity Residential reviews

4.2

79% would recommend to a friend

(1,118 total reviews)

Mark Parrell

87% approve of CEO

74% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

3.9

Senior management

3.9

Compensation and benefits

3.8

Work/Life balance

Equity Residential has an employee rating of 4.2 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Feb 26, 2016

Lowest Leasing Commission Rate In the Industry

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Gives you experience in all aspects of residential real estate. As a leasing consultant, you not only lease apartments, but deal with resident's complaints, service requests, lease renewals and transfers.

Cons

The lowest pay in the industry by far. Base salary is at the low end, but the commission is a joke. You have to lease 5 apartments in a single month just to make over $500 in commission. They pay a tiered commission rate that is way below any other residential landlord din NYC. After leasing 6 apartments you reach the "high tier". This is when your commission rate becomes comparable to other landlords. Most landlords in NYC pay 10% of the first month's rent towards commission, not even close here. So good luck leasing over 6 apartments every month just to get to the starting point of the commission that other landlords pay. Its almost insulting to the intelligence and handwork of the leasing agent. Besides the low commission rate, you are also expected to handle a great deal of resident management work (which you are paid nothing extra to do). However you do get to deal with renewals, at a little under $150 per renewal. Although, its not easy. The renewal offers to residents are insanely high and above market and before you can negotiate down you have to go through a whole song and dance.

Equity Residential Response

10y

We appreciate you taking some time to tell us about your experience working at Equity. We are consistently comparing our compensation against other companies using market data to ensure that we are competitively paying our employees. We are transparent in regards to pay and would be happy to discuss with you our total compensation philosophy that also includes benefits, discounted share purchasing, 401k matching, apartment rent discounts and more. Please reach out to your Community Manager, Regional Manager or HR Department to gain a better understanding of your compensation.

1.0

Aug 28, 2015

Worst company I've ever been a part of...

Resident concierge

Recommend

CEO approval

Business Outlook

Pros

I can't think of one good thing to say.

Cons

Equity Residential expects their employees to be assaulted, battered, viciously attacked and spat at while on duty but god forbid you try to defend yourself. I was terminated for self defense that was all caught on tape. I plan on fighting this tooth and nail. Large corporations such as Equity Residential should not be allowed to treat their employees this way. It's time for a change.

1.0

Apr 29, 2014

Lacks culture and leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Blah blah blah blah blah-

Cons

Regional level leadership have their best interest in mind, not yours or your teams. No employees to - figure it out! Worked 7 days straight to bad - figure it out! You are expected to create miracles with nothing, when you pull off those miracles, it's written off, if your not an inner circle employee, or at a flagship property Outside the box creative thought is not allowed, or tolerated. Many hidden agendas.

Viewing 16 - 18 of 1,118 Reviews

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