Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
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Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Jul 20, 2022

Former Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Opportunity for growth.

Cons

COVID shifted the core value of this company

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Equity Residential Response
3y
Thank you for sharing your thoughts, we appreciate you contributing to our team, communities and residents for 5+ years! Navigating the complexities of the Covid 19 pandemic has been quite challenging for us all, yet Equity Residential’s focus remains - the health and safety of our employees, residents and communities at large, while sustaining Equity Residential’s business. We are sorry to hear that you feel differently and hope that you utilized one of the many resources offered to share your personal experiences either directly or anonymously. We wish you the best of luck in your future endeavors!
2.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

The office primarily uses Google Suite which was amazing! WFO, office optional. Very laid back. Low work load. Month end was typically easy.

Cons

The company only cares about the bottom line and not its tenants. Most employee's cannot afford to live in the apartments they manage, not even with the company discount. Health insurance REQUIRES everyone on the plan to exercise (even non-employee members i.e. spouse) and report workouts in order to lower your health insurance bills. The company save money the more all colleagues report workouts, and weight-loss. Although the actual reporting is private it still seems a bit invasive. Either give this discount or don't, but requiring all insurees's household to follow a fitness plan is intrusive.

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Equity Residential Response
3y
Thank you for sharing your perspectives. Equity Residential values all of our employees, at all levels of the organization. We recognize all of the hard work and dedication that our teams provide and acknowledge top notch performance through a variety of rewards and awards. Our employees have shared a wide range of opinions related to our wellbeing program. We encourage all of our team members to chat with their local HR team, or with their respective Equity Values Council Rep to learn more about the program, as this program is in place to encourage a culture of Total Wellbeing, and to help our employees and their families get ahead of potential health concerns. Thank you again for taking the time to share your thoughts.
2.0
Jul 10, 2022
Recommend
CEO approval
Business Outlook

Pros

1. Job stability - This can be valuable in times of uncertainty like COVID, Pandemic 2. Culture & Values - Equity has a great company culture, is vocal on the right issues like social justice topics and diversity initiatives

Cons

If you are looking for a job in this industry, I am about to give you the ugly truth. Please take it seriously. 1. Compensation & Benefits. The only people making solid pay are Regional Managers and above - Community Manager pays an average middle class wage and anything less than CM pays actual dirt to the point where I'm not sure how any of us scrape by. The pay is honestly embarrassingly low for roles managing luxury communities that easily pull in $600k+ a month in rent revenue. Equity is also located in HCOL urban areas, making the low pay even more appalling. On top of that, Equity hasn't changed their commission structure in over 2 years while rents continue to skyrocket - LCs are getting paid out $50 on a lease worth $24,000. Let that sink in. They also just restructured renewal commissions basically giving sales teams a commission paycut. 2. Work/Life Balance. First of all, little to no remote work possible. Huge con in and of itself. The admin work never stops. On top of the admin work, if you're an on-site employee, you are basically on-demand to any resident who wants to walk in or call, and many of them are quite toxic. Not to mention, when you're away from work the stress never stops because the communities never stop - the emails and voicemails still come in, emergencies happen while the office is closed, etc. It's hard to put into words how truly draining this job can be on so many levels. Also, leasing offices being open until 6 means you barely have any time left in the evening after the work-day is done. 3. Career Opportunities. This isn't entirely EQR's fault, but they still get a low ranking on career opportunities because of the stagnation. No matter how hard you work, your next opportunity will NEVER open up unless someone above you leaves or new properties are acquired. Plenty of people in this community are extremely overqualified just waiting and waiting on promotions. 4. Staffing. Staffing is a huge, HUGE problem. It feels like there is constant turnover. A lot of people cannot handle the pressure, feel underpaid, realize it's not worth it, etc. This constant understaffing creates stress on so many levels.

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Equity Residential Response
3y
Thank you for sharing your perspectives; we’re sorry to hear your takeaways regarding both Equity Residential and the property management industry. All of our employees have access to our Career Site, which advertises all of our exciting promotion opportunities, and to platforms like our intranet and wellness programs, which offer guidance on ways Equity Residential supports a healthy work/life balance. Additionally, we encourage you to reach out to your manager, Regional Manager or local Human Resources team to further discuss your concerns.
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Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.