Management communication is severly lacking. The business plan for the US Services group to support US Cellular networks is not sustainable. The company is activly trying to outsource as much work as they can to lower paying countries. There is a lot of red tape within the company. It is easy for poor performers to avoid their responsibilties and hide. Management only gives lip service to wanting employees to be happy and suceed. In the past two years there have been pay cuts for approximately 10% of the workforce and no pay raises across the board. The billing rate for work done for US cellular companies is below most people's pay rate, so expect more outsourcing and layoffs as well as the requirement that exempt employees work longer hours.
