Event Network reviews

3.1

48% would recommend to a friend

(73 total reviews)
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Larry Gilbert

65% approve of CEO

42% positive business outlook

Reviews by job title

73 reviews

Reviews about "Compensation"

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3.0
Sep 11, 2020

Your Own Business

Recommend
CEO approval
Business Outlook

Pros

Have the opportunity to run your own business as you are responsible for everything which happens. The hours are reasonable. You can merchandise the store pretty much how you want to. The salary is on point.

Cons

Corporate is very distant. Minimal support unless you speak up. You need to speak up.

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Event Network Response
5y
Thank you for sharing feedback about your experience with us. Our Store Directors are the brightest and most capable in the business – a nod to your skills, talents, impeccable judgement, and positive attitude. We place a great deal of trust in our Store Directors, because you have earned it. With that trust comes the autonomy and freedom to make impactful decisions and truly lead your teams and store to excellence. No micro-managers here, just fully-accountable leaders who stand by their awesome work. We’re extremely proud of YOU and the results. Our VPs of Store Quality are available any time for consulting, escalation, or general support when you need it. We’re listening, and will check in more frequently. Thank you for letting us know.
3.0
Aug 30, 2020

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Very cool locations to work in and generally nice people to work for.

Cons

There is a slight lack of regard for the little guys. There is fighting over a minimum wage employee getting an extra 5 cents on their paycheck, but spend exuberantly elsewhere.

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Event Network Response
5y
We certainly agree with you about our cool partner venues and awesome people! And the way we see it, there are no “little guys” among us. Each one of us plays an important role, and each one of us contributes to Event Network’s success story. We look to market data when determining wages and review this data regularly to ensure we offer competitive rates and benefits. If you feel that you are not receiving a fair wage for your job role, we encourage you to reach out to your Store Director or Store Quality, VP so that they can review further – as well as offer a path for performance-based adjustments. Thank you for sharing more about your experience – we are listening, and interested in ways we can do more, better, or just differently – to support our teams. Your feedback helps us ensure we’re creating an environment where everyone thrives. Thank you.
1.0
Aug 5, 2020

Don't be fooled.

Recommend
CEO approval
Business Outlook

Pros

Working at a museum, aquarium, zoo, etc. is obviously fun. You're lucky if you're off with great co-workers, but nothing about the company itself is great, except maybe a flexible schedule, but then again, not really because you're forced to work weekends and holidays.

Cons

I've been working for the company for about 4 years. Don't be fooled by the smiles and "happy faces" from the managers here, this is not a happy place. The work dynamic at the stores are horrible. If you work part-time, which is most of the employees at the company, forget about it. The pay is terrible. They are SO money hungry and cheap that they'd do anything to take money from visitors but nothing for the employees. The environment is so bad that there is a huge turnover in employees which leaves remaining employees overworked. If they managed to actually create a proper working environment, there wouldn't be underpaid and overworked employees. Most don't stay for long, for good reason. There is a major lack of communication, especially during the current pandemic. Just a mess overall. If you read the other negative reviews, you'll notice a pattern. I was lucky enough to have some great co-workers that kept me sane throughout. But the actual company, no. This isn't a serious job if that's what you're looking for.

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Event Network Response
5y
Thank you for your comments. While it’s disappointing to hear this feedback after four years together, we are listening and welcome you to share more about your experience by emailing our People Services Team directly at peopleservices@eventnetwork.com. As you know, retail in the museum environment includes weekends and holidays. We strive to create an environment that supports open communication and connection through regular newsletters, bi-monthly Live all-team video calls, and our active intranet bulletin. We care very much about the well-being of each team member, and are very proud of the extended benefits we provided to all during the Covid closures. We can always do more, and take your feedback to heart. Wishing you well.
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