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Everforth Apex Systems

Engaged Employer

Everforth Apex Systems Customer Service (CSR) reviews

3.3

31% would recommend to a friend

(353 total reviews)
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Sean Casey

57% approve of CEO

19% positive business outlook

Customer Service (CSR) employees have rated Everforth Apex Systems with 3.3 out of 5 stars, based on 353 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Everforth Apex Systems is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

353 reviews
5.0
Jun 28, 2017

incredibly happy here

Recommend
CEO approval
Business Outlook

Pros

freedom, no micro management, supervisors are very encouraging, all of my coworkers are generally pretty happy people, sometimes we get stressed but we help each other out

Cons

not every branch is as lucky as ours (NJ) to have supervisors on - site!

4.0
May 6, 2017

Recruiter and Account Manager

Recommend
CEO approval
Business Outlook

Pros

Can be very financially rewarding with the right work ethic. Great atmosphere for young competitive professionals.

Cons

If you don't produce, you're gonna have a bad time. If sales and grinding is not your thing, look for another gig.

4.0
Mar 20, 2017

Get out what you put in

Recommend
CEO approval
Business Outlook

Pros

After reading some of the other reviews, I felt the need to share my opinion. I worked for Lab Support/Apex Life Science for 5 years. I started off as a Recruiter and moved into an Account Manager role after 2 years. There is a lot of opportunity for personal and professional growth but that is within the position you get hired for. Not too many companies in staffing offer an opportunity to start off in sales right away. They have a fast start program that after 10 weeks, you are able to start selling right away. Most of the offices have an untapped market that offers lots of ability to gain clients and earn commission. The base salary is pretty low but they offer great commission percentages and quarterly bonuses. It's one of the few staffing companies that you can earn six figures within your first two years of being there.

Cons

The company started hiring a lot of inexperienced new grads who feel entitled to come in with a book of business and start earning commission right away. This has led to a higher turnover rate in the last two years. Also, the company is trying to grow too fast and doesn't invest a lot of resources into training and development. It's a sink or swim environment. There is a lot of micromanagement from several different leaders across the company. You will be working closely with National Account Managers who will stay on top of positions within your market to ensure the positions get filled. You will most likely start with 25-30 prospects in your area that you will have to work a sales cycle to develop and gain clients. If you don't have a strong work ethic or commitment to sales, you will most likely fail. There isn't much support at local offices for new employees unless you work with a Branch Leader or a member of the leadership team. The KPIs are higher than most staffing companies, you will be expected to go on a lot of meetings and make a lot of phone calls. There isn't a lot of opportunity for career growth, you will most likely be a Recruiter or Account Manager for the foreseeable future. There isn't much opportunity to move into a leadership or management positions.

Viewing 319 - 321 of 353 Reviews

Glassdoor has 5,108 Everforth Apex Systems reviews submitted anonymously by Everforth Apex Systems employees. Read employee reviews and ratings on Glassdoor to decide if Everforth Apex Systems is right for you.