Is Everforth Apex Systems a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Everforth Apex Systems have rated their employer with 3.3 out of 5 stars in 353 Glassdoor reviews. This is a lower than average score with the overall rating of Everforth Apex Systems employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Everforth Apex Systems now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Everforth Apex Systems .

Does Everforth Apex Systems pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Everforth Apex Systems with 2.8 out of 5 stars based on 353 anonymously submitted employee reviews. This is 19.4% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Everforth Apex Systems.

How happy are Customer Service (CSR) professionals working at Everforth Apex Systems?

31% of Customer Service (CSR) employees at Everforth Apex Systems would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Customer Service (CSR) professionals have also rated Everforth Apex Systems with a 3.9 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.7 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Everforth Apex Systems?

Account Manager (327) , Technical Recruiter (317) , Recruiter (149) , GIS Technician (98) , Project Manager (96) , Consultant (89) , Contractor (78) , Software Engineer (76) , Business Analyst (50) , Desktop Support Technician (48) , Customer Service Representative (40) , Help Desk Technician (39) , Technical Consultant (37) , Professional Recruiter (35) , Network Engineer (34)

What are the pros of working at Everforth Apex Systems according to real employee reviews?

"Good pay very well pay" ((in 289 reviews)); "Great people and very competitive" ((in 175 reviews)); "Great culture and tons of potential!There are a lot of tenured employees to learn from and utilize as strong resources." ((in 141 reviews)); "Great team and a consistent environment" ((in 79 reviews)); "Good work life balance here" ((in 73 reviews))

What are the cons of working at Everforth Apex Systems according to real employee reviews?

"No benefits as a W2 contractor unless you want to dip into your already low check" ((in 328 reviews)); "poor management from both HR and the Client" ((in 106 reviews)); "The base salary is low and it can take a while to get your feet running." ((in 83 reviews)); "No holiday pay or PTO" ((in 73 reviews)); "We had a tool that would find managers names and telephone numbers, but we only had 2 logins for the entire district of 60+ account managers." ((in 64 reviews))

Everforth Apex Systems Customer Service (CSR) reviews

3.3

31% would recommend to a friend

(353 total reviews)

Sean Casey

57% approve of CEO

19% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated Everforth Apex Systems with 3.3 out of 5 stars, based on 353 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Everforth Apex Systems is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

353 reviews

3.0

Mar 3, 2024

New Career Opp.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Leadership training to move to

Cons

Metrics can be fairly hard to meet due to job market, economy, poor client relationships, etc.

Everforth Apex Systems Response

2y

Thank you for taking time to leave us a review. We value your feedback. You can help us learn how to better serve you in the future by sending us an email to contractorcommunity@apexsystems.com with detailed information of your experience.

3.0

Feb 22, 2024

Fun People, Tough leadership

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, fun work environment.

Cons

Zero leadership guidance, lack of company backing, no real company brand.

Everforth Apex Systems Response

2y

We appreciate you taking the time to leave us a review. We are always looking for ways to improve so please send additional feedback to feedback@apexsystems.com. Thank you!

2.0

Feb 14, 2024

Average Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Team building events, quality equipment, office lunches.

Cons

Pay, internal growth opportunities, market fit of services.

Everforth Apex Systems Response

2y

We appreciate you taking the time to leave us a review. We are always looking for ways to improve. Please send additional feedback to feedback@apexsystems.com. Thank you.

Viewing 64 - 66 of 353 Reviews

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