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      Excelsior University

      Engaged Employer

      Excelsior University reviews

      2.6

      29% would recommend to a friend

      (158 total reviews)
      avatar

      David Schejbal

      20% approve of CEO

      28% positive business outlook

      Ratings by demographic groups

      Excelsior University has an employee rating of 2.6 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Excelsior University employee rating is 30% below average for employers within the Education industry (3.7 stars).

      Reviews by job title

      158 reviews
      4.0
      Sep 3, 2024

      Excelsior University

      Admissions counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reasonable pay rate, hybrid schedule, Culture within admissions team is friendly and supportive. Great opportunity to access education/free tuition for employees.

      Cons

      Complete disconnect of upper management/leadership in respect to the population this organization serves. The University is presented as serving under-served populations but recent changes to programs, tuition and policy directly contradicts this.

      avatar
      Excelsior University Response
      1y
      Thank you for your feedback. We are glad you find the pay, hybrid schedule, and team culture positive. We are continuously assessing and working on aligning our policies and programs with our mission to serve under-served populations and appreciate your advice on defining our institutional identity.
      2.0
      Sep 3, 2024

      Wonderful teams, deeply disconnected leadership

      Admissions counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dedicated staff, inspiring mission statement.

      Cons

      Disconnected leadership. Many nonsensical, expensive initiatives, for which the best-informed internal stakeholders are seldom consulted. A strictly top-down management structure that creates frustration and a sense of futility (and subsequent high turn-over) at the middle management and staff levels.

      avatar
      Excelsior University Response
      1y
      Thank you for your feedback and your dedication over the past six years. We appreciate your acknowledgment of our dedicated staff and inspiring mission statement. Your concerns about leadership and the decision-making process are taken seriously. We are committed to enhancing our communication to ensure that the voices of all employees are heard.
      1.0
      Aug 19, 2024

      Not their for the employee

      Student affairs
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home 3 days a week.

      Cons

      If you have any issues, HR is unhelpful as they consistently ignored my emails. I had to follow up on one email 4 times over a month just to get a response... Pay is lower than other area colleges with worse benefits. People here are out for their own interests and aren't afraid to use you to get there.

      avatar
      Excelsior University Response
      1y
      We appreciate you bringing this to our attention. We take all feedback seriously and we will take this into consideration to ensure a more supportive experience for all employees. Thank you for your candid feedback.
      Viewing 25 - 27 of 158 Reviews
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      ReviewsExcelsior University reviews

      Glassdoor has 165 Excelsior University reviews submitted anonymously by Excelsior University employees. Read employee reviews and ratings on Glassdoor to decide if Excelsior University is right for you.