Does Exeter Finance pay their employees well?

According to anonymously submitted Glassdoor reviews, Exeter Finance employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Exeter Finance. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Exeter Finance?

61% of Exeter Finance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Exeter Finance 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Exeter Finance?

Funding Analyst (23) , Credit Analyst (14) , Collections Specialist (11) , Loss Mitigation Specialist (10) , Manager (10) , Collector II (9) , Customer Service Representative (8) , Collections Representative (7) , Collector (7) , Dealer Sales Manager (7) , Senior Collector (6) , Buyer (5) , Credit Analyst II (5) , Intern (5) , Collections (4)

What are the pros of working at Exeter Finance according to real employee reviews?

"Pay and opportunity for bonus is good" ((in 41 reviews)); "great people to work with and schedule" ((in 27 reviews)); "Great benefits" ((in 25 reviews)); "The culture is great and embraces talent and hardwork." ((in 20 reviews)); "Love work life balance good PTO" ((in 13 reviews))

What are the cons of working at Exeter Finance according to real employee reviews?

"The managers have to educate most of them on basics job duties, and the list goes on." ((in 22 reviews)); "Upper management is horrible and discriminates" ((in 16 reviews)); "The CEO cares about the company and HR is afraid he finds what is really going on." ((in 6 reviews)); "Morale can be low and everyone says they don't like their job or boss" ((in 6 reviews)); "Leadership claims to want to develop employees to a level of skill that would allow them to easily leave, but keep them happy enough to stay." ((in 5 reviews))

What are employees saying about Exeter Finance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Exeter Finance layoffs and their outlook for job security at Exeter Finance in 2026.

What are the top reviewed Exeter Finance locations?

Irving , Clearfield , Dallas , Layton , Salt Lake City , Arlington , Las Colonias , Long Branch , Irving , Loves Park , Saint Louis , Chandler , Phoenix , Detroit , Flower Mound , Fort Worth , Hurst , Plano , Richardson , Roanoke , Texas City , Memphis , Irvine , San Diego , San Jose , Jacksonville , Orlando , North Ogden , Ohio

Exeter Finance reviews

3.7

61% would recommend to a friend

(141 total reviews)

Jason Grubb

81% approve of CEO

68% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.5

Senior management

3.4

Work/Life balance

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

141 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jun 28, 2023

It's ok

Senior collections specialist

Recommend

CEO approval

Business Outlook

Pros

The pay is awesome, and you get pto every check. 85% of the employees and higher up are very nice.

Cons

They have no clue what they are doing, everyone is all over the place and no one is on the same page... The manager hold grudges when you know more then them.

Exeter Finance Response

3y

Thank you for your time at Exeter and for leaving a review. We are glad to hear that you were happy with the compensation and benefits. We strive to create an outstanding employee experience and appreciate your feedback about the communication and leadership opportunities on your former team. Best of luck in all your future endeavors!

2.0

Jun 20, 2023

GET IT TOGETHER

Loss mitigation specialist

Recommend

CEO approval

Business Outlook

Pros

30 minute breaks , & 1 hour lunch. Good pay after you’ve been there after 2 years.

Cons

I truly loved this company. Have been here going on 3 years now. It has done nothing but go down hill. The department I work in now is a HOT MESS!! Managers barley respond when you need help. They take meetings and pull every manager off phones where agents go 1 hour plus with NO HELP. If you go over break for any reason even if you have internet issuesWITH PROOF you still have to put PTO in even showing proof they just won’t write you up but they do not pay you for that even though YOU ARE REQUIRED TO WORK AT HOME. Going into the job it was not to be fully remote and now you have NO CHOICE BUT TO BE REMOTE. They do not have any mental health for employees but give a mental health line for customers?? WHAT ABOUT YOUR AGENTS? YOURE AGENTS KEEP YOU IN BUSINESS. Remember that. We do surveys but a manager can still talk about it with the team even if it’s bad stuff about the manager.

Exeter Finance Response

3y

Thank you for providing such detailed feedback. We aim to provide employees with the tools they need to maintain a healthy work-life balance. We encourage any employee who is struggling with stress or mental health to utilize our extensive mental health resources. One option is our Employee Assistance Program, which is available 24/7/365. Although our Operations roles are considered remote, we welcome any employee to speak to their manager if coming into the corporate office is better suited for their needs. We’re grateful for your dedication to your role, your team and to the company, and we encourage you to reach out to your HR Business Partner through email to address any outstanding concerns.

3.0

May 24, 2023

I only lasted 4 month before looking elsewhere

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive Pay Good Training Program

Cons

High Deductible Benifit Plans Not to fond of senior management Offered a certain pay during interview and offer letter was less

Exeter Finance Response

3y

While we’re thrilled to hear that you enjoyed Exeter’s training programs, we’re sorry to hear that you were unhappy with our Compensation and Benefits offerings. Our Benefits team works hard to regularly evaluate our offerings and to minimize employee costs. Currently, we offer three medical plans with varying deductible rates. If you would like to share more specific feedback about the confusion around your compensation, please reach out to HR@exeterfinance.com. We are always eager to improve our processes. We appreciate your feedback, and we wish you the best of luck on your future endeavors.

Viewing 31 - 33 of 141 Reviews

Jobs at Exeter Finance

Senior Infrastructure Solutions Engineer

Director Full Stack Development

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Exeter Finance

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Reviews about "Compensation"

It's ok

GET IT TOGETHER

I only lasted 4 month before looking elsewhere

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