Expeditors reviews

3.3

50% would recommend to a friend

(2,254 total reviews)
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Dan Wall

Not enough data to show CEO approval

55% positive business outlook

Expeditors has an employee rating of 3.3 out of 5 stars, based on 2,254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expeditors employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 10, 2016
Recommend
CEO approval
Business Outlook

Pros

- Free Orca pass - Free medical and dental - Mostly amazing people at the individual contributor level - Seattle's Best Coffee drip offered in kitchen, near water coolers - Located in the heart of downtown Seattle - Work-life balance (you work your 40 hours and high tail it out of there) - Can easily float and collect a paycheck

Cons

The stuff everyone else has mentioned: - Low pay in comparison to Seattle tech market (~$30-50K under base pay for software developers, interns have been paid $12.50/hr for past 7 years) - Men have to dress up in shirt and tie OR suit (more lax for women, but business professional expectation) - $1,500 max 401K match - No parking - Only start with 2 weeks vacation + use it or lose it policy (no carry over whatsoever) - No flex time or work from home option - Old technologies (still trying to migrate out of applications written in COBOL) - Red tape everywhere - More frugal than Amazon The important stuff that needs to be fixed before any changes to the above stuff will ever make a difference: - Most (not all) tech management is full of people who are incompetent or inexperienced in tech who rose to power due to favoritism, cronyism, and nepotism - Due to above, most (not all) managers have a chip on their shoulder and are intimidated by young, educated, ambitious, and talented employees - The voice of good managers are surpressed and their growth is limited to middle management - No HR = a world of concern for biased management practices, employee dissatisfaction, ineffective recruitment, and inconsistent/unequal salary - Industry is evolving and the company is unwilling to change (will be interesting to see what happens to Expeditors once a more Uber-style logistics model starts taking off OR if Amazon gets serious about it's entry as an NVOCC and does what it does best... grows to scale) - Won't invest in employees in fear that they'll leave... which ironically causes them to leave...

1.0
Sep 4, 2009
Recommend
CEO approval
Business Outlook

Pros

It pays a little better than unemployment. They know how to make money.

Cons

It's a cult - IT vp actually said that to fit in here you have to drink the Kool-Aid. Every thing about the place is homegrown and they think it's an advantage. It's a technological backwater and there is no technical career path- you have to become a manager to make any money. "Fitting in" is extremely important. My favorite thing is that having a sense of humor is a corporate value and I've never worked in a more opressive environment.

1.0
Feb 26, 2022

Don't waste your time.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Job security is nice. It's pretty hard to get fired, and they say no layoffs, which so far has held true. - Benefits are alright, nothing to write home about, but sufficient. - Coworkers on my team were great, but I can't say much for other teams.

Cons

- Dress code has only just moved up to the 90s. Prior, women were still required to wear nylons, up until about 2015 or so. Men were still required to wear ties until late 2021, when they started dragging people back to the office. - Very little buy-in on new technology. I know playing catch-up can be hard, but it often feels like there's outright resistance to the idea of keeping up with modern tech. Still using Skype in 2022-- why?? There's Avaya, Google Workspace, Slack, I'd even suggest Microsft Teams over Skype for Business. - Pay well below average for the area. Even with yearly raises, with a good supervisor who'll fight for you (if you're so lucky), you'll never be making what you're worth. - In response to employees wanting more flexibility with work-from-home, they instituted a 26-days per year policy that you have to schedule like vacation time. Sounds nice on the tin, but previously, it was team manager discretion, so it's a step back in terms of actually being flexible. - Refusal to embrace remote work, citing that in-person interaction is important to our "culture"... while simultaneously opening satellite offices, so the likelihood of your team ever meeting in one place ever again is very low. Come sit in a cramped cubicle so you can have Zoom meetings! - In addition to the above, Expeditors had amazing profits while everyone was working from home due to COVID, proving that remote work can be viable and even beneficial. A full return to office was still mandated. It feels like there's a positive COVID notification every week. - It's all about who you know and who you can make friends with. If you have connections in senior management, you'll do fine. Upset someone in senior management, and your life will become much harder. There's also an "old boys club" mentality still very prevalent across the organization. - They tout "advance from within" but again it goes back to who you know and who you're friends with. - Reorganization was a farce and all it did was create more confusion. Poorly communicated, poorly executed. They tried to model it after other companies, except they picked-and-chose just the parts they like and discarded the rest... but the reason it works for those guys is because of the ENTIRE system and not just the parts you like. - Diversity is practically non-existent. Very few women in upper management, very few POC across all departments.

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