Is Experian a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at Experian have rated their employer with 3.7 out of 5 stars in 157 Glassdoor reviews. This is a lower than average score with the overall rating of Experian employees being 4.1 out of 5 stars. Search open Client Service Associate II Jobs at Experian now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at Experian .

Does Experian pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at Experian with 3.9 out of 5 stars based on 157 anonymously submitted employee reviews. This is 2.5% worse than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at Experian.

How happy are Client Service Associate II professionals working at Experian?

65% of Client Service Associate II employees at Experian would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Client Service Associate II professionals have also rated Experian with a 4.3 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Experian?

Software Engineer (139) , Senior Software Engineer (107) , Project Manager (88) , Software Developer (87) , Product Manager (86) , Account Manager (73) , Manager (67) , Account Executive (64) , Director (64) , Sales (64) , Customer Service Representative (63) , Analyst (59) , Business Analyst (57) , Analista Sênior (52) , Gerente (50)

What are the pros of working at Experian according to real employee reviews?

"Good Benefits and Remote" ((in 542 reviews)); "great people and a company that tries its best to stick to values" ((in 483 reviews)); "Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization." ((in 469 reviews)); "Very flexible and good work/life balance" ((in 343 reviews)); "Colleagues which are a great" ((in 172 reviews))

What are the cons of working at Experian according to real employee reviews?

"It represents many extra hours that based con labor chilean regulations were never paid and salaries are very low for SSC teams." ((in 149 reviews)); "Many managers have now not seen their teams face to face or met new starters for over 5 years." ((in 107 reviews)); "Senior management does not have the skill set to effectively run group." ((in 55 reviews)); "Upper management is clueless." ((in 46 reviews)); "Many of the supervisors are the worst gossipers in there who use others to hide their own incompetence." ((in 13 reviews))

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Experian

Experian Client Service Associate II reviews

3.7

65% would recommend to a friend

(157 total reviews)

Brian Cassin

69% approve of CEO

80% positive business outlook

Ratings by category

4.3

Work/Life balance

4.1

Diversity & inclusion

3.9

Compensation and benefits

3.8

Culture & values

3.7

Career opportunities

3.5

Senior management

Client Services Associate II employees have rated Experian with 3.7 out of 5 stars, based on 157 company reviews on Glassdoor. This indicates that most Client Services Associate II professionals have a good working experience there. Experian is rated in line with the average (within 1 standard deviation) by Client Services Associate II professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

157 reviews

2.0

Mar 27, 2014

You can find better jobs, its not great like it use to be

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

There are a ton of side perks like bagels on Wednesday and cupcakes for birthdays.

Cons

The company almost never promotes internally, even if you are doing the job of people above you. They always hire outside people rather than promote from within. As a result it is easy to become stagnant within the company. There is no consistancy to the work. It all depends on what team you are placed. Some people work like dogs while others lounge around.

1.0

Nov 5, 2013

Very uncomfortable

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice breaks all the time.

Cons

Nosey coworkers always have a lot of drama

4.0

Aug 21, 2013

Started my career at this company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Employees, culture, perks, nice office, potential for some great products to sell, employee development, office locations, exposure to lots of different areas of business.

Cons

High turnover of employees - especially in sales, lots of tension between sales and marketing, lots of bottlenecks in the IT/pre-sales/customer implementation processes, slow go-to-market strategy for newest/coolest products.

Viewing 139 - 141 of 157 Reviews

Jobs at Experian

Global Channel Partnership Lead (Remote US)

Client Development Executive - Employer Services (Remote)

Client Executive - Midwest (Remote)

Senior Account Executive - Strategic Sales (Remote)

Client Executive – West Region

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Experian

Experian Client Service Associate II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

You can find better jobs, its not great like it use to be

Very uncomfortable

Started my career at this company

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