Is Experian a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at Experian have rated their employer with 3.7 out of 5 stars in 157 Glassdoor reviews. This is a lower than average score with the overall rating of Experian employees being 4.1 out of 5 stars. Search open Client Service Associate II Jobs at Experian now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at Experian .

Does Experian pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at Experian with 3.9 out of 5 stars based on 157 anonymously submitted employee reviews. This is 2.5% worse than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at Experian.

How happy are Client Service Associate II professionals working at Experian?

65% of Client Service Associate II employees at Experian would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Client Service Associate II professionals have also rated Experian with a 4.3 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Experian?

Software Engineer (137) , Senior Software Engineer (105) , Project Manager (88) , Software Developer (87) , Product Manager (86) , Account Manager (73) , Manager (67) , Account Executive (64) , Director (64) , Sales (64) , Customer Service Representative (63) , Analyst (59) , Business Analyst (57) , Analista Sênior (52) , Gerente (50)

What are the pros of working at Experian according to real employee reviews?

"Good Comp and Benefits" ((in 551 reviews)); "great people and a company that tries its best to stick to values" ((in 488 reviews)); "Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization." ((in 468 reviews)); "Very flexible and good work/life balance" ((in 345 reviews)); "Colleagues which are a great" ((in 172 reviews))

What are the cons of working at Experian according to real employee reviews?

"Poor management and lack of empathy" ((in 217 reviews)); "Many managers have now not seen their teams face to face or met new starters for over 5 years." ((in 107 reviews)); "Senior management does not have the skill set to effectively run group." ((in 59 reviews)); "Upper management is clueless." ((in 45 reviews)); "Many of the supervisors are the worst gossipers in there who use others to hide their own incompetence." ((in 13 reviews))

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Experian Client Service Associate II reviews

3.7

65% would recommend to a friend

(157 total reviews)

Brian Cassin

69% approve of CEO

80% positive business outlook

Ratings by category

4.3

Work/Life balance

4.1

Diversity & inclusion

3.9

Compensation and benefits

3.8

Culture & values

3.7

Career opportunities

3.5

Senior management

Client Services Associate II employees have rated Experian with 3.7 out of 5 stars, based on 157 company reviews on Glassdoor. This indicates that most Client Services Associate II professionals have a good working experience there. Experian is rated in line with the average (within 1 standard deviation) by Client Services Associate II professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

157 reviews

1.0

Dec 20, 2012

Say goodbye to your life

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Good base and commission structure, good benefits. Free beer on Fridays.

Cons

Garbage software, toxic frat-boy culture, micro-management, 100% sales oriented culture to the point where the product itself is almost irrelevant. Travel requirements are significantly underestimated, plan on spending nearly half of the month on the road.

2.0

Jul 26, 2012

Over worked & Under Paid!

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Great place to learn sales skills - Many of your colleagues will become your friends if you are around 23-30.

Cons

- Company is performing poorly - Senior management is a joke and can't help out with much - High expectations. In order to be successful, you have to work long hours and there is a lot of pressure. - HR is a joke - They've cut opportunities to make money which is laughable

4.0

May 14, 2012

Work hard, Play hard sales environment with an extremely high failure rate but high rewards for those who make it.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great culture for those in their mid 20's early 30's and who like to go to the bar often after work. Great location as well.

Cons

Antiquated systems. Sieble CRM had to be run on IE 8. Direct managers provide no help and will turn you away if you ask questions.

Viewing 145 - 147 of 157 Reviews

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Experian Client Service Associate II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Say goodbye to your life

Over worked & Under Paid!

Work hard, Play hard sales environment with an extremely high failure rate but high rewards for those who make it.

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