Is Experian a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at Experian have rated their employer with 2.4 out of 5 stars in 30 Glassdoor reviews. This is a lower than average score with the overall rating of Experian employees being 4.1 out of 5 stars. Search open Client Service Associate II Jobs at Experian now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at Experian .

Does Experian pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at Experian with 3.3 out of 5 stars based on 30 anonymously submitted employee reviews. This is 19.2% worse than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at Experian.

How happy are Client Service Associate II professionals working at Experian?

7% of Client Service Associate II employees at Experian would recommend their employer to a friend. This rating has decreased by 92% in the past 12 months. Client Service Associate II professionals have also rated Experian with a 3.6 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.5 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at Experian?

Software Engineer (139) , Senior Software Engineer (107) , Project Manager (88) , Software Developer (87) , Product Manager (86) , Account Manager (73) , Manager (67) , Account Executive (64) , Director (64) , Sales (64) , Customer Service Representative (63) , Analyst (59) , Business Analyst (57) , Analista Sênior (52) , Gerente (50)

What are the pros of working at Experian according to real employee reviews?

"Good Benefits and Remote" ((in 551 reviews)); "great people and a company that tries its best to stick to values" ((in 490 reviews)); "Experian has a great culture and allows employees to innovate their ideas and use data to benefit the organization." ((in 454 reviews)); "Very flexible and good work/life balance" ((in 350 reviews)); "Colleagues which are a great" ((in 178 reviews))

What are the cons of working at Experian according to real employee reviews?

"It represents many extra hours that based con labor chilean regulations were never paid and salaries are very low for SSC teams." ((in 152 reviews)); "Many managers have now not seen their teams face to face or met new starters for over 5 years." ((in 110 reviews)); "Constant layoffs and everyone worried about layoffs." ((in 82 reviews)); "Senior management does not have the skill set to effectively run group." ((in 54 reviews)); "No training was provided from a technical aspect and this was largely pushed onto existing staff to provide who were already battling through unachievable workloads." ((in 50 reviews))

Skip to content Skip to footer

Notifications

Experian

Experian Client Service Associate II reviews

2.4

7% would recommend to a friend

(30 total reviews)

Brian Cassin

99% approve of CEO

53% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.3

Compensation and benefits

2.6

Career opportunities

2.5

Culture & values

2.0

Senior management

Client Services Associate II employees have rated Experian with 2.4 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Client Services Associate II professionals have an average working experience there. Experian is rated 35% below average by Client Services Associate II professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

30 reviews

3.0

Apr 12, 2014

Great people all around you, but disconnected upper management. It has evolved in the wrong direction

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Intelligent and eager individuals working hard on all their accounts. Great teams and a lot of collaboration.

Cons

Outsourcing jobs to Costa Rica, disconnected upper-management, confusing decisions on promotion

2.0

Mar 29, 2014

Beginning of the End

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

flexible about PTO / WFH lots of training opportunities lots of office perks like free fruit, snacks, monthly happy hours and team outings

Cons

The customer is always right Behind the technology curve embarrassing tech failures - no attempt at internal vigilancy / future resolution no career opportunities

2.0

Mar 27, 2014

You can find better jobs, its not great like it use to be

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

There are a ton of side perks like bagels on Wednesday and cupcakes for birthdays.

Cons

The company almost never promotes internally, even if you are doing the job of people above you. They always hire outside people rather than promote from within. As a result it is easy to become stagnant within the company. There is no consistancy to the work. It all depends on what team you are placed. Some people work like dogs while others lounge around.

Viewing 22 - 24 of 30 Reviews

Jobs at Experian

Global Channel Partnership Lead (Remote US)

Client Executive - Midwest (Remote)

Senior Account Executive - Strategic Sales (Remote)

Client Executive – West Region

Client Executive, Healthcare SaaS -Strategic Expansion & New Business (TX/OK)

United States

View job

View all Client Services Associate II Jobs

Experian reviews FAQs

Experian reviews Experian Client Services Associate II reviews

Experian

Experian Client Service Associate II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great people all around you, but disconnected upper management. It has evolved in the wrong direction

Beginning of the End

You can find better jobs, its not great like it use to be

Jobs at Experian

Experian reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Experian

Experian reviews FAQs