Experian Client Support Analyst reviews

3.7

65% would recommend to a friend

(158 total reviews)
avatar

Brian Cassin

69% approve of CEO

80% positive business outlook

Client Support Analyst employees have rated Experian with 3.7 out of 5 stars, based on 158 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. Experian is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

158 reviews
2.0
Mar 29, 2014
Recommend
CEO approval
Business Outlook

Pros

flexible about PTO / WFH lots of training opportunities lots of office perks like free fruit, snacks, monthly happy hours and team outings

Cons

The customer is always right Behind the technology curve embarrassing tech failures - no attempt at internal vigilancy / future resolution no career opportunities

2.0
Mar 27, 2014
Recommend
CEO approval
Business Outlook

Pros

There are a ton of side perks like bagels on Wednesday and cupcakes for birthdays.

Cons

The company almost never promotes internally, even if you are doing the job of people above you. They always hire outside people rather than promote from within. As a result it is easy to become stagnant within the company. There is no consistancy to the work. It all depends on what team you are placed. Some people work like dogs while others lounge around.

Viewing 139 - 141 of 158 Reviews

Glassdoor has 8,148 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.