Experian Customer Service Associate reviews

4.4

99% would recommend to a friend

(6 total reviews)
avatar

Brian Cassin

100% approve of CEO

43% positive business outlook

Reviews by job title

6 reviews
1.0
Aug 9, 2016
Recommend
CEO approval
Business Outlook

Pros

The company name on resume

Cons

Lies about job position and details of work, initially stated customer service ended up being sales. Management was micro managing, supervisor would check personal trash bins to gather Intel against you. Manager was uninviting, intimidating and would yell across the room to get my attention. Very disrespectful. Call center supervisor was oblivious or simply complacent to mistreatment of call center agents. Even with excellent record of attendance, quality of service and exceeding quotas if 1 manager doesn't like you and cries to her supervisor it's over for you. Basic pay.

1.0
Jan 4, 2015

Avoid

Recommend
CEO approval
Business Outlook

Pros

None There are amenities you have no time to take advantage of. Do not expect person in authority position to have a background in the field or expertise for that matter.

Cons

Unprofessional work environment. They do not help the consumer. Remember the more information on the credit report means they receive more money from creditors accurate or not. Stop order scores each creditor has their own scoring model they assess to your report therefore, we've all been duped.

Viewing 4 - 6 of 6 Reviews

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